WASHINGTON—The Federal Communications Commission (FCC) said it received more than 3,000 complaints from U.S. wireless users during the past three months, the second highest total of all telecom sectors regulated by the agency.
The data, included in the first of what will be quarterly reports, covers billing, rates, marketing and advertising, contracts (including early termination), cramming, equipment and service quality. Complaints about billing, rates and marketing received the most complaints. The statistics are limited to wireless complaints received by the FCC’s Consumer Centers, and does not include complaints received by other agency offices, state agencies and wireless firms themselves.
