TOKYO—NTT DoCoMo said it discovered a software glitch in about 1,500 FOMA N2002 third-generation (3G) handsets causing the phones to malfunction when accessing some Web sites using certain site construction specifications.
When encountered, the glitch erases stored i-mode mail data, stored data for its i-appli service, various settings and details regarding incoming and outgoing calls.
DoCoMo said replacements will be available to customers beginning 1 December, with suspended sales of the handsets scheduled to resume at that time.
