Kyocera Wireless Corp. said it will temporarily stop shipments of one of its handsets following reports that a Kyocera phone apparently exploded just days after a Nebraska family purchased it.
WOWT 6 News reported that the family purchased the Kyocera phone through Cricket carrier Leap Wireless International, and that it exploded without warning. The battery blew out of its compartment, leaving the phone sizzling and smoking, according to the report.
“Kyocera Wireless Corp. is fully committed to the safety of our products and the consumers who use them,” Kyocera said in a statement to RCR Wireless News. “We have been in contact with the customer and are currently gathering additional details to complete our investigation. As a precautionary measure, we have temporarily stopped shipment on this phone until we can gather all the facts.”
The company said it will stop shipments of its KE400/KX400 series mobile phone. The company said the halt is worldwide.
Kyocera is not alone in the exploding-phone department. Nokia Corp. has been dogged by similar complaints, according to reports in Europe. Nokia, which has blamed such incidents on faulty batteries from other companies, did not immediately return calls for comment.