To the Editor,
I find the “Customer Contract Expiration Horizon” report by Stax Inc. a bit skewed (June 7 issue of RCR Wireless News, page 26).
It does not appear to take into account the requirements of some of the carriers’ customers to sign multi-year contracts. For example, T-Mobile does not offer multi-year contracts in comparison to Verizon, which does have this option. The numbers seem skewed in Verizon’s favor. It appears to me that T-Mobile’s 48 percent could be a stronger metric than Verizon’s 60.7 percent in the wake of WLNP (if not bringing them closer together). In other words, many of these people were “captive” long before WLNP.
Larry Canup
