WASHINGTON-Cingular Wireless L.L.C. has been expelled from the Better Business Bureau of Upstate New York, according to a report in a Rochester, N.Y., newspaper. The nation’s largest wireless carrier acknowledged the situation.
“We did indeed meet with the BBB of upstate NY earlier this week, as planned, and we are working diligently to address the matters raised and obtain reinstatement with the Bureau as soon as possible,” said Rochelle Cohen, a spokeswoman for Cingular. “It’s very important for us to be a member in good standing.”
The Rochester Democrat and Chronicle said Cingular had 20 unanswered complaints and 200 total complaints during the past three years. The expulsion is effective immediately. Cingular can reapply for membership in a year, said the paper.
