DENVER—Cellular customers of Qwest Communications International Inc. who are seeking directory assistance no longer have to rely on memory or a quick scribble to recall the number that they’re looking for. The regional telecommunications provider has begun offering a text-messaging 411 option to its wireless customers.
When a customer calls 411 on a Qwest wireless phone, an operator will verbally give them the number they’ve requested and offer to send the number to their handset via text message. Qwest’s standard messaging rates of 5 cents per message, capped at $15 per month, apply.
Qwest’s wireless service runs on Sprint Nextel Corp.’s CDMA network.