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Home - Alltel notes record customer numbers in Q4
Mobile and Wireless Industry Reports

Alltel notes record customer numbers in Q4

by RCR Wireless News March 20, 2008
written by RCR Wireless News March 20, 2008 Share
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Alltel Corp., now a privately owned company following its $27.5 billion acquisition by private-equity firms, reported notable customer additions during the fourth quarter, numbers that made 2007 a record for the company in terms of subscriber gains.
The carrier beat out Wall Street predictions, adding more than 1 million gross customers during the quarter. Alltel’s net customer additions were 342,684 during the fourth quarter, marking a 50% increase from the year-ago period. On the year, it added 3.6 million gross customers and netted 965,831, a 51% increase from the previous year.
Churn dropped to 1.81% during the quarter, making it the eighth consecutive quarter the carrier has improved its customer-exodus measurement. Year-end churn dropped to 1.79%.
Average revenue per user (ARPU) reached $54.49 during the quarter while data revenue per user averages surged to $6.74, a 63% increase from a year ago. ARPU for the full year hit $54.30 while data revenues evened out at $5.87.
However, the nation’s fifth-largest carrier ended the fourth quarter with a net loss of $525 million, which it said was due primarily to costs associated with its acquisition by private-equity firms TPG Capital L.P. and the Goldman Sachs Group Inc.
“While Alltel’s ownership has changed, our focus remains the same — continuing to strike the balance between growing value for our shareholders over the long-term while continuing to provide outstanding service for our customers,” said President and CEO Scott Ford.

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