Apple Inc. apologized for stumbling out of the gate last week with MobileMe, an auto-synching service for iPhone and iPod touch users.
MobileMe is a cloud-based app that automatically updates contacts, calendar information and other data between the mobile devices and computers. But the offering suffered glitches during the launch, preventing users from logging onto their accounts and then failing to synch properly when they finally could access the application.
The problems sparked a flurry of criticism from users on blogs and online message boards. The company said it will provide a free 30-day extension to the service, which costs $99 per year.
“The transition from .Mac to MobileMe was a lot rockier than we had hoped,” the firm posted on its blog.
Apple owns up to MobileMe snafu with 30-day credit
ABOUT AUTHOR