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Gartner VP interview: Mobile and social top challenges for CIOs

Mobile and social technologies represent a departure from the information technologies that CIOs are used to, such as ERP and CRM.  This change is one of the three fundamental questions IT leaders and CIOs are facing, according to Mark McDonald, Gartner group vice president and head of research in Gartner Executive Programs.

Along with many advantages, new technologies create new demands, what Gartner calls a nexus of forces; the other two critical issues CIOs will deal with now and in the upcoming years are: the change in CIOs’ focus from cost to growth and the competition IT organizations face.

In a video interview with RCR Wireless News during the Gartner Symposium in São Paulo, McDonald explained why 2012 marks the start of a very critical three-year period for IT organizations, similar to the period between 1997 and 2000, when many CIOs did not immediately address the rise of e-commerce.

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Roberta Prescott
Roberta Prescott
Editor, [email protected] Roberta Prescott is responsible for Latin America reporting news and analysis, interviewing key stakeholders. Roberta has worked as an IT and telecommunication journalist since March 2005, when she started as a reporter with InformationWeek Brasil magazine and its website IT Web. In July 2006, Prescott was promoted to be the editor-in-chief, and, beyond the magazine and website, was in charge for all ICT products, such as IT events and CIO awards. In mid-2010, she was promoted to the position of executive editor, with responsibility for all the editorial products and content of IT Mídia. Prescott has worked as a journalist since 1998 and has three journalism prizes. In 2009, she won, along with InformationWeek Brasil team, the press prize 11th Prêmio Imprensa Embratel. In 2008, she won the 7th Unisys Journalism Prize and in 2006 was the editor-in-chief when InformationWeek Brasil won the 20th media award Prêmio Veículos de Comunicação. She graduated in Journalism by the Pontifícia Universidade Católica de Campinas, has done specialization in journalism at the Universidad de Navarra (Spain, 2003) and Master in Journalism at IICS – Universidad de Navarra (Brazil, 2010) and MBA – Executive Education at the Getulio Vargas Foundation.