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Telecom Analytics: U.S. Cellular signs deal with Acxiom

U.S. Cellular has signed an agreement with Acxiom to use data and analytics for customer recognition, data enhancement and analytics services to meet consumer needs. The Chicago-based carrier will use Acxiom’s data to build a 360-degree view of its customers and markets to deliver one-to-one marketing at scale.

According to the two companies, the deal includes customer data integration (CDI) and data support for customer marketing across all touch points, including mobile, email and direct mail. U.S. Cellular aims to increase the relevance of marketing communications, and enhance customer analytics and customer relationship management.

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ABOUT AUTHOR

Roberta Prescott
Roberta Prescott
Editor, [email protected] Roberta Prescott is responsible for Latin America reporting news and analysis, interviewing key stakeholders. Roberta has worked as an IT and telecommunication journalist since March 2005, when she started as a reporter with InformationWeek Brasil magazine and its website IT Web. In July 2006, Prescott was promoted to be the editor-in-chief, and, beyond the magazine and website, was in charge for all ICT products, such as IT events and CIO awards. In mid-2010, she was promoted to the position of executive editor, with responsibility for all the editorial products and content of IT Mídia. Prescott has worked as a journalist since 1998 and has three journalism prizes. In 2009, she won, along with InformationWeek Brasil team, the press prize 11th Prêmio Imprensa Embratel. In 2008, she won the 7th Unisys Journalism Prize and in 2006 was the editor-in-chief when InformationWeek Brasil won the 20th media award Prêmio Veículos de Comunicação. She graduated in Journalism by the Pontifícia Universidade Católica de Campinas, has done specialization in journalism at the Universidad de Navarra (Spain, 2003) and Master in Journalism at IICS – Universidad de Navarra (Brazil, 2010) and MBA – Executive Education at the Getulio Vargas Foundation.