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Telecom Analytics: Communications leads big data; Orange Switzerland taps Ericsson for BSS

Media and communications, banking and services are the industries leading big data investments in 2013: 35% of media and communications organizations said that they have already invested in big data, followed by 34% of banking organizations and 32% of services firms, according to a new report from Gartner.

Big data investments continue to rise in 2013, Gartner noted, with the gap between companies that said they have investment plans in big data technologies and those that actually have deployed representing an opportunity for growth. Gartner’s survey found that of the 64% of organizations investing or planning to invest in big data technology in 2013, 30% have already invested in big data technology, 19% plan to invest within the next year, and an additional 15% plan to invest within two years. Less than 8% of survey respondents have actually deployed.

IT spend set to increase — The global telecom industry’s revenues will remain roughly flat over the next few years, with a decline in spending on voice services counterbalanced by growth in spending on mobile and fixed (broadband) data services, according to global analyst firm Ovum. The consultant firm forecasts IT spending will reach $60 billion in 2017, driven by investments in packaged software and system integration

BSS — Orange Switzerland tapped Ericsson to supply core components of its new hardware and software architecture supporting Orange Switzerland’s business processes, or business support systems. The scope of the BSS project will comprise the billing of prepaid subscribers and so-called multi-mediation and multi-activation features. Ericsson added that this multi-mediation supports the retrieval and processing of user data from all network nodes allowing that data to be made available to the relevant IT back-end systems and billed in real time.

Network Analytics — A new report: “Network Analytics Market,” found that North America is expected to have the largest network analytics market share in 2013, with Asia-Pacific market expected to witness enormous growth in the market by 2018, hitting No. 2 in terms of opportunities for network analytics vendors. The report highlighted a number of major players in the network analytics market space, including Sandvine, Empirix, Cisco, IBM, Accenture, Hewlett-Packard, JDSU, Danaher and Procera Networks.

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The telecom analytics series provides weekly insights on trends, new products and other topics that touch on the advantages and  monetization opportunities of analytics tools for telecom operators, including big data, business intelligence, customer experience analysis and management, business analytics and network analytics.

ABOUT AUTHOR

Roberta Prescott
Roberta Prescott
Editor, [email protected] Roberta Prescott is responsible for Latin America reporting news and analysis, interviewing key stakeholders. Roberta has worked as an IT and telecommunication journalist since March 2005, when she started as a reporter with InformationWeek Brasil magazine and its website IT Web. In July 2006, Prescott was promoted to be the editor-in-chief, and, beyond the magazine and website, was in charge for all ICT products, such as IT events and CIO awards. In mid-2010, she was promoted to the position of executive editor, with responsibility for all the editorial products and content of IT Mídia. Prescott has worked as a journalist since 1998 and has three journalism prizes. In 2009, she won, along with InformationWeek Brasil team, the press prize 11th Prêmio Imprensa Embratel. In 2008, she won the 7th Unisys Journalism Prize and in 2006 was the editor-in-chief when InformationWeek Brasil won the 20th media award Prêmio Veículos de Comunicação. She graduated in Journalism by the Pontifícia Universidade Católica de Campinas, has done specialization in journalism at the Universidad de Navarra (Spain, 2003) and Master in Journalism at IICS – Universidad de Navarra (Brazil, 2010) and MBA – Executive Education at the Getulio Vargas Foundation.