Oracle and Ericsson are stepping up their big data analytics games with new product announcements ahead of Mobile World Congress, set for March 2-5 in Barcelona, Spain.
Ericsson announced its Expert Analytics 15.0 platform, a software suite aimed at allowing operators to predict customer satisfaction and automatically take action to improve satisfaction levels.
Oracle announced four new products that focus on the intersection of Hadoop, NoSQL and SQL technologies. One of the new products is Oracle Big Data Discovery, which is designed to serve as the “visual face of Hadoop.”
The interface is intended to offer an experience as familiar as online shopping for its users. The software allows users to find and explore data from across multiple sources, prepare and analyze it, and then share the results, all with the same tool.
Ericsson’s Expert Analytics 15.0 features a patent-pending service-level index that uses a customer satisfaction score to continuously capture and measure the experience for each individual user. The service-level index is seen as an indicator of loyalty and willingness to spend on a company’s product line.
“By pre-integrating analytics with our broad OSS and BSS portfolio, we are enabling operators to automate a wide variety of use cases, driven by analytics insights,” explained Elisabetta Romano, VP and head of OSS and service enablement at Ericsson.
Another new product from Oracle is GoldenGate for Big Data, a Hadoop-based tool designed to allow users to stream unstructured data in real time from an all-in-one transactional system that feeds big-data platforms including Apache Hadoop, Apache Hive, Apache HBase and Apache Flume.
Hari Sankar, Oracle’s group VP of big data and advanced analytics, said the goal of the company’s new products is to speed up the analytics process.
“Because of today’s data and tool complexity, big-data projects typically take months or years,” Sankar said. “We want to turn that into days or weeks.”
Ericsson’s solution is currently being tested by operators globally. The company said a team of more than 64,000 service professionals support the offerings for services such as consulting and systems integration, managed services, product-related services and broadcast services.
The other two products that Oracle is set to unveil are its Big Data SQL 1.1, aimed at boosting query performance up to 40% over previous versions and Oracle NoSQL Database 3.2.5, which has several new APIs, among other features.
