TBR report finds vendors bolstering workforce to support analytics and IoT moves
Service vendors looking to expand their reach across analytics, the “Internet of Things” and digital platforms attributed to a 5.9% year-over-year increase during the second quarter in workforce additions across the information technology segment, according to a recent report from Technology Business Research.
In its semiannual Global Delivery Benchmark, TBR found business intelligence and digital marketing services to be growing segments across 14 systems integrators it monitors. The firm said it found vendors expanded “resources across onshore and low-cost locations, in support of the development and delivery of new service offerings, including analytics, IoT and digital “require different skills, compelling vendors to hire in bulk and train staff to retain best-of-breed talent.”
“Year-to-year headcount growth remained on the upward trajectory [during the first half of 2015] as vendors continued to align resources strategies with their digital transformation agendas, combining hard and soft interpersonal skills to improve clients’ business outcomes,” explained Bozhidar Hristov, lead analyst on TBR’s Global Delivery Benchmark. “Buyer expectations – particularly within BI and DMS markets – for rapid return on investments pressure vendors to deliver business value quickly.”
The report noted “onshore” job growth was bolstered by “acquisitions of industry-specific consultancies and the pursuit of alternative approaches such as rebadging clients’ personnel to service engagements.”
Despite the move towards bolstering IP assets “industrialized delivery models,” TBR added maintaining and even growing “low-cost presence” remains a vital cog for vendors as they look to support legacy outsourcing programs and to help keep their finances in order.
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