From opening an app to closing a deal, almost everything we do during a day is made simpler by reliable wireless service. What isn’t simple is deciding how to deliver reliable service to employees or customers, day in and day out.
Many enterprises and venues know they need better service, but they have several technology choices and many vendors ready to step in with solutions. A trusted, vendor-agnostic partner like Communication Technology Services – “CTS” can turn confusion into confidence and help enterprises move forward with an efficient plan.
CTS has been helping companies solve connectivity challenges since 1990. The company has deep expertise in both Wi-Fi and cellular, and has designed, installed and maintained distributed antenna systems in high profile venues ranging from San Diego’s Petco Park to Atlanta’s Marriott Marquis to Detroit’s Henry Ford Hospital. CTS also has extensive experience with small cells and public safety systems.
CTS prides itself on combining large company capabilities with small company responsiveness. The firm’s consultants and engineers don’t enter a project with preconceptions; instead they listen carefully to the customer and work as an extension of the enterprise staff when implementing a design.
From system design, through procurement, installation, optimization and maintenance, CTS can handle every aspect of network development and construction. This ability to offer a turnkey solution distinguishes the firm from many of its competitors in the in-building space.
CTS also has very strong relationships with all the major U.S. wireless carriers. This can mean everything to an enterprise considering an investment in a distributed antenna system. Companies want assurance that “if you build it, they will come,” meaning that if they install a distributed antenna system, one or more of the major carriers will supply a radio connection to its network. To that end, CTS’ relationship with the carriers assures that their design and installation will meet ALL of the carrier requirements.
Of course, most enterprises would like a system that can scale to support all the major carriers, and here again CTS can help. The company has a strong track record of developing “neutral host” DAS which successfully support multiple carriers.
With the deepest pool of design talent of any integrator nationwide, CTS is able to provide the most accurate RF modeling in the industry. The CTS Design Center runs 24 hours a day, 5 days a week, allowing for the industry’s fastest turn-around times.
In addition, the CTS Network Operations Support Center (NOSC) personnel provide 24/7/365 monitoring of CTS installed and maintained DAS systems using state of the art tools to provide customers uptime analysis, reporting and alarm notifications.
The CTS Maintenance and Monitoring (M&M) Program offers multiple service levels to fit each customer’s specific requirements and budgetary constraints. Services range from time and materials maintenance to full turnkey annual preventive maintenance, around the clock monitoring, initial alarm diagnosis, emergency dispatch and repair, firmware upgrades, alarm trending analysis, periodic progress reports and the like. Bespoke solutions can also be crafted to meet a customer’s or venue’s specific needs, including multiple carrier participants of neutral host systems.
The CTS workforce of project managers and system performance engineers also holds certifications from leading equipment vendors, and the company’s long list of partners includes CommScope, Corning, SOLiD, ADRF, JMA Wireless, SpiderCloud Wireless and many more. The engineering team is well-versed in all the tools in the network toolbox, which means customers can get an unbiased evaluation of what technology can best serve their needs. Once a decision is made, CTS can handle every aspect of design, installation, monitoring and maintenance, enabling the customer to focus on its core business.
For more information visit http://www.cts1.com/ or contact Business Development Manager Kate Sheehy at ksheehy@cts1.com.
