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Turning Buzz into Resounding Success With Jay Brown

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Culture, Diversity, and Workforce Development. They sound like corporate buzz-speak. And it’s true that some companies only pay them lip service. But for the workplaces that understand, embrace, and implement them, they form the foundation of a strong, stable, and successful company.

Jay Brown, CEO of Crown Castle, talks about how Crown’s focus on each of these have made it a coveted place to work and do business.

In this episode, Jay shares:

  • The three pillars of Crown’s culture—be real, be accountable, and be an owner—that set employees up to thrive and improve;
  • Why culture isn’t just a one-time implementation—it’s an on-going aspiration;
  • What to consider when merging cultures during an acquisition;
  • The way diversity of thought improves decision making;
  • How removing implicit bias in hiring makes Crown more diverse;
  • The challenges of fully sharing a culture with contract workers;
  • And how focusing on general skills and abilities during hiring rather than specific, trainable, job tasks helps bridge the talent shortage.

Don’t miss out on learning how industry leaders are building their teams and their companies. Listen now and be sure to subscribe to future episodes.

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ABOUT AUTHOR

Carrie Charles
Carrie Charleshttps://broadstaffglobal.com
Carrie Charles is the Chief Executive Officer and Co-Founder of Broadstaff, the leader in specialized workforce solutions for telecommunications and technology. Carrie is a thought leader on workforce trends, women in tech and workplace diversity, and is the host of the 5G Talent Talk podcast on RCR Wireless News for a global audience of 150K+. Carrie Charles currently serves as the Executive Director of Industry Relations of the WIA-affiliated Women’s Wireless Leadership Forum (WWLF), with 2023 marking her fifth year on the board. Carrie serves on the Board of Directors of CableRunner International and the NEDAS Technology Association, and as the mother of a childhood cancer survivor, Carrie has aligned her personal mission with her role on the Board of Directors of the National Pediatric Cancer Foundation. Carrie additionally serves on the board of the CEO Council of Tampa Bay as the 2023 - 2024 Programs Chair. Using her diverse background as a lifelong entrepreneur, Certified Financial Planner, Certified Master Life Coach and a US Marine Corps veteran, Carrie is passionate about creating a culture of wellness and excellence. For over 30 years, she has helped thousands grow personally and professionally, and has helped companies like General Dynamics, Hewlett Packard and Eli Lilly attract, engage and retain their employees. Carrie has been a featured expert on Axios, Entrepreneur, Inc., NBC, HSN, Clear Channel networks, Thrive Global and various tech publications. Under Carrie's leadership, Broadstaff's growth has received numerous accolades, including Inc. Magazine's Inc. 5000 (2023, 2022, 2021, and 2020), the Tampa Bay Fast 50 (2023, 2022, 2020 and 2019), SIA's List of Fastest-Growing US Staffing Firms (2023, 2022), WPO’s 50 Fastest-Growing Women-Owned/Led Companies (2023). In 2022, Broadstaff earned a spot on Inc. Magazine’s inaugural Power Partners list. Carrie is a member of EY’s Entrepreneurial Winning Women™ North America Class of 2022, and a finalist for EY's Entrepreneur Of The Year® 2022 Florida Award. In 2021, Carrie was chosen as Tampa Bay Business and Wealth Magazine's CEO of the Year, and in 2019 was an honoree of Tampa Bay Business Journal's Businesswoman of the Year.