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Well, technically… use digital as a tool, not the end goal: Aparna Khurjekar, Verizon (Ep. 12)

On this week’s episode, Verizon’s Chief Customer Officer Aparna Khurjekar explores what being a leader in the communications industry has been like during COVID-19 and more specifically, how Verizon has approached delivering a more digital customer experience.

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Well, technically… use digital as a tool, not the end goal: Aparna Khurjekar, Verizon (Ep. 12)
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Well, technically… use digital as a tool, not the end goal: Aparna Khurjekar, Verizon (Ep. 12)
Well, technically… use digital as a tool, not the end goal: Aparna Khurjekar, Verizon (Ep. 12)
Well, technically… use digital as a tool, not the end goal: Aparna Khurjekar, Verizon (Ep. 12)

ABOUT AUTHOR

Catherine Sbeglia Nin
Catherine Sbeglia Nin
Catherine is the Managing Editor for RCR Wireless News, where she covers topics such as Wi-Fi, network infrastructure, AI and edge computing. She also produced and hosted Arden Media's podcast Well, technically... After studying English and Film & Media Studies at The University of Rochester, she moved to Madison, WI. Having already lived on both coasts, she thought she’d give the middle a try. So far, she likes it very much.