This week’s episode features Alorica’s Chief Administration Officer Colleen Beers and Chief Culture Officer Joyce Lee. The women discuss motherhood, their roles at Alorica, which provides customer experience management and Business Process Outsourcing (BPO) services, as well as how they work together to create an inclusive, welcoming company culture, especially in challenging times.
Well, technically… Candid leadership is critical in challenging times: Alorica’s Colleen Beers and Joyce Lee (Ep. 97)
ABOUT AUTHOR
Catherine Sbeglia Nin
Catherine is the Managing Editor for RCR Wireless News, where she covers topics such as Wi-Fi, network infrastructure, AI and edge computing. She also produced and hosted Arden Media's podcast Well, technically... After studying English and Film & Media Studies at The University of Rochester, she moved to Madison, WI. Having already lived on both coasts, she thought she’d give the middle a try. So far, she likes it very much.