Well, technically… telcos need to adopt a customer, not infrastructure, first approach: Optiva’s Joy King (Ep. 103)

July 25, 2023

Joy King is the Vice President of telecoms cloud company Optiva and leads the company’s Go To Market (GTM) Strategy. She joins RCR Wireless News on the podcast for a deep dive into the changing telecom landscape, detailing how business models are shifting and what telcos need to do to keep up, from embracing contemporary technologies to appealing to a more diverse and younger workforce.

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ABOUT AUTHOR

Catherine Sbeglia Nin

Catherine is the Managing Editor for RCR Wireless News and Enterprise IoT Insights, where she covers topics such as Wi-Fi, network infrastructure and edge computing. She also hosts Arden Media's podcast Well, technically... After studying English and Film & Media Studies at The University of Rochester, she moved to Madison, WI. Having already lived on both coasts, she thought she’d give the middle a try. So far, she likes it very much.

Well, technically… telcos need to adopt a customer, not infrastructure, first approach: Optiva’s Joy King (Ep. 103)

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Well, technically… telcos need to adopt a customer, not infrastructure, first approach: Optiva’s Joy King (Ep. 103)

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