Some users of Danger’s innovative Hiptop device are experiencing a “degradation of service” and are unable to use various functions, including e-mail and other data services, according to information on Danger’s Hiptop user Internet site.
Representatives from Danger and T-Mobile USA Inc.-Danger’s primary carrier partner-were not immediately available for comment.
“This morning some users may experience degradation in service (e.g., connection and e-mail delay) which is currently being resolved by Danger engineers,” Danger wrote to its Hiptop users. “There is no need to call your wireless carrier. I will update this thread as more information becomes available.”
The issue is the latest to hit both Danger and T-Mobile. The device recently gained widespread attention after information from socialite Paris Hilton’s device was posted on the Internet. T-Mobile has said it is investigating the matter. T-Mobile brands its Danger device as the Sidekick, but Danger calls it the Hiptop. Danger also sells the device through Triton PCS, One in Austria and other carriers.
T-Mobile previously raised the ire of Sidekick users when it deleted games from the device in 2003. The Danger device works under an innovative client-server architecture that essentially gives carriers over-the-air control through the software in the device. The architecture also means that users must access the wireless network to manage much of the device’s functions.
