FRAMINGHAM, Mass.-In a recent survey of 450 active mobile-phone users nationwide, 72 percent of respondents said they would take and place more calls in noisy environments if voice and sound quality were improved. The survey also found that 61 percent would consider switching mobile carriers to obtain better sound quality on their calls, and 25 percent said they would pay more for it.
NMS Communications, Framingham, Mass., a voice quality systems provider that acquired Lucent Technologies Inc.’s voice quality technology in 2001, commissioned the survey, which Isurus Market Research conducted.
