SAN JOSE, Calif.-Aspect Communications, a provider of software-based call center and customer relationship management solutions, hopes to shore up its balance sheet through the sale of $50 million in convertible preferred stock to a private investor.
Shareholders and the Securities and Exchange Commission must approve the sale, which Aspect hopes to conclude by the end of March.
“Aspect has suffered from a difficult purchasing environment and depressed profitability, combined with limited financial flexibility,” Standard & Poor’s Corp. said.
