JOHANNESBURG, South Africa—Safaricom, the joint venture between Telkom Kenya and Vodafone Group, has reported that the operator’s subscriber base has grown from 15,000 to 440,000 since re-launch in 2000.
A spokesman for the network operator said the company would like to thank subscribers for their patience during the recent congestion problems that beset the network. In the meantime, Safaricom ordered a third switch, which will increase the installed capacity up to 750,000 subscribers. The switch has been delivered and is being installed with expected service by mid-May, at which point, the congestion should be eliminated.
In addition, the operator is asking subscribers to switch their phone prefixes from 072 to 0722 to reduce the congestion.
