SAN DIEGO-Kyocera Wireless Corp. reported it is voluntarily replacing approximately 11,000 of its QCP 3035 wireless handsets sold to Qwest Wireless customers in 12 states since December. Kyocera said it found under certain circumstances some of the phones, when used in analog mode on certain channels of operations, may not meet energy emission standards set by the Federal Communications Commission.
“It’s important that our products comply with FCC standards,” said Rick Goetter, senior public relations manager for Kyocera. “We’re confident that the replacement telephones are in compliance with all applicable regulations and we believe that both the original and the replacement phones pose no safety concerns related to energy emissions.”
Goetter said Kyocera is providing new QCP 3035 handsets to affected customers and arranging for a credit of one month’s free standard service at the customer’s price plan rate through Qwest. Qwest will automatically deactivate the old phones between Thursday, March 8, and Friday, March 9. Qwest informed Kyocera that even after service is turned off for the old phone, it still may be used for 911 emergency services until the replacement phone is activated.
The 12 states where the affected handsets were distributed include Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, Oregon, Utah, Washington and Wyoming.
