STOCKHOLM, Sweden-HiQ, an information technology and management consultancy company, has developed a new Wireless Application Protocol service for L.M. Ericsson’s product unit in California.
The new service will be included in the next generation of Ericsson’s NextCC call center, allowing efficiency to be monitored by a wireless telephone.
“What is interesting is that an international company such as Ericsson, based in the U.S. for this type of business, is turning to HiQ in Sweden, as we have the special skills needed,” commented Magnus Gudehn of HiQ. “That just proves that we are at the forefront here in Sweden.”
