ATLANTA-BellSouth Corp. released its new Wireline-Wireless Mailbox, which enables customers to have one integrated voice mailbox for their home and cellular phones.
The service, initially available in Atlanta, allows customers to receive messages from their home phone and their BellSouth Mobility wireless phone at a single, integrated voice mailbox.
According to BellSouth, customers can now give out one number for callers to reach them at home or on their cell phone.
When a person calls a customer’s home phone and reaches their Wireline-Wireless Mailbox, the caller is given the option of pressing “0” to be transferred to the customer’s cell phone. If there is no answer on the cell phone, the caller can leave a message in the customer’s mailbox.
“We think Wireline-Wireless Mailbox service will offer great convenience for our wireless customers,” said Mark Feidler, president of BellSouth’s Wireless Services division. “They will receive a `message waiting’ indicator on their wireless phone to immediately notify them of all messages received in their integrated mailbox from any source.”
Feidler also noted that customers can record separate greetings for their wireless and wireline phones and still retrieve messages from the single mailbox.
Later this year, BellSouth plans to offer the ability to send faxes to the mailbox and then instruct the system to send the message to the nearest fax machine.
