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TIM partners with Amdocs for residential broadband service

TIM Brasil, the second largest mobile service provider in Brazil, has partnered with Amdocs (DOX) to help with consulting, integration and implementation services for its new TIM Fiber residential broadband service.

This new project represents an expansion of Amdocs’ previous work with the telecom operator. The two companies are already working together on the B/OSS transformation project announced at last year’s Futurecom event. (Check out the video interview).

The goal of the new project with Amdocs is to speed time-to-market for TIM’s Fiber broadband services by providing the business support systems and operational support systems.

“This is a new project for TIM Brasil’s new fiber service. Amdocs will provide its CES and a full suite of integrated BSS and OSS products for TIM’s fixed broadband line of business,” Nelson Wang, Amdocs’ regional VP for Brazil, told RCR Wireless News.

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TIM’s new broadband offering follows its 2011 acquisition of AES Atimus, which operated a 5,000-kilometer fiber-optic network in Sao Paulo, Rio de Janeiro and other major Brazilian cities. The carrier has also unveiled its plans to deploy 10,000 Wi-Fi hot spots to offload its 3G network in São Paulo and Rio de Janeiro.

Amdocs is also providing TIM with business process consulting related to the integration of the Atimus network and delivering broadband services less than 12 months after TIM’s acquisition of the company.

Amdocs in Latin America
Nelson Wang did not disclose numbers or strategies regarding Amdocs’ Latin American operations, but he noted that the company expects to address new opportunities as demand increases for new services on top of broadband (both fixed and mobile). “We are seeing an evolution in the market with ongoing consolidation and the need for solutions in this new era of convergence,” he said.

At a recent press conference held in São Paulo, Amdocs said it is looking to generate new revenue from data as operators begin to transition to 4G, but it may take awhile. “Service providers are telling us that while they will need to invest in 4G networks, they will do so at their own pace. There are still substantial revenue opportunities in providing 3G services,” said Wang. “Service providers will make that determination on their own, but we stand ready to help them develop a strategy that will meet their unique requirements.”

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