Verizon Wireless (VZ) is warning customers that beginning Jan. 15 they may begin incurring a $2 “convenience fee” when making a one-time payment online or by telephone.
Verizon Wireless notes that the fee “will help allow us to continue to support these single bill payment options in these channels and is designed to address costs incurred by us for only those customers who choose to make single bill payments in alternate payment channels (online, mobile, telephone).”
Customers can avoid the fee by using the carrier’s electronics check offering, signing up for its AutoPay service, using a direct deposit service from a customer’s bank, making a payment using a kiosk or at a Verizon Wireless retail location, using a Verizon Wireless gift card or rebate card, or sending a check or money order.
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