Working with OpenAI, T-Mobile US is trying to deliver predictive, "fairly magical" customer experiences
T-Mobile US is working with artificial intelligence (AI) powerhouse OpenAI on a new customer-facing “intent-driven AI-decisioning platform.” The companies expect IntentCX, which combines T-Mo’s proprietary data with OpenAI’s powerful GPT series...
According to Deloitte’s 2023 Connected Consumer Survey, 67% of mobile users have concerns about data security and privacy on their smartphones, while 62% of smart home users worry about data security and privacy on their smart home devices. This information sends a clear message...
Editor’s note: Michael Dell wrote a book, Play Nice but Win, published in 2021, that covers the early days of Dell which were marked by rapid growth and portfolio expansions, its transition from public to private and back to public, and otherwise reflects on...
It’s easy to imagine how artificial intelligence could benefit communications service providers (CSPs), not least by automating complex operations in radio access networks (RAN). Often though, that story gets boiled down to how AI will “drive down network costs and complexity,” and that’s a...
39,997 feet above the Gulf of St. Lawrence—Still on the way home from Mobile World Congress, still trying to figure out Mobile World Congress. One thing I learned is that context and data are everything really if you’re looking to create knowledge, right? Whether it’s...
Saving energy, in a network context, ultimately means that somewhere along the line, user experience could be impacted. Perhaps coverage or throughput ticks downward, or users are shifted from one cell to another.
In a session at the recent Telco Sustainability Forum virtual event...
The final episode of Well, technically… features Swisscom's Executive Vice President of Data, Analytics & AI Laure Willemin, who discusses the need for harmonized and centralized data and reveals that while what GenAI can bring to the table for telecom is promising, it certainly...
Internet of Things (IoT) devices collect mountains of data. A smart thermostat gathers temperature and energy expenditure analytics, while manufacturers use sensors to monitor production line productivity. Metadata IoT promises insights and process improvements for enthusiasts of any skill level and investment.
Managers use it...
Where are some starting points for telco investment?
Stephen Rose, IBM's general manager for Telco, Media, Entertainment and Distribution, recently outlined three areas where telecom network providers can begin to target investments and focus their strategies to bring AI into their operations -- and all...
'No one has a lack of data ... but can that data help you?' asks Cisco exec
There is a dizzying array of data available to telecom operators on the status, performance and health of their networks; at various speeds and levels of granularity; focused...
There is a dizzying array of data available to telecom operators on the status, performance and health of their networks; at various speeds and levels of granularity; focused on end-user-experience, peak network capability, or dozens of other potential indicators.
Operators face considerable challenges in making...
SoftBank and the University of Tokyo will link the system with mobile communication technologies
Japanese operator SoftBank and the University of Tokyo launched a joint research collaboration this month, with the aim of targeting the business utilization of quantum computers, the former said in...
Operators rely on analytics tools to help them sift through the (virtual) mountains of data that comes from their networks. As the amount of data grows, so does the need for increasingly intelligent analytical tools to optimize and troubleshoot the network, to provide subscriber...
Just like everything else in our world, 9-1-1 Emergency Services are rapidly moving from voice to data. Yesterday, it was a big job simply connecting every landline to the emergency network to report an emergency like fire, medical or police. Back then there were...
The pair will also explore using cloud tools to address Qatar Airways' sustainability goals
Qatar Airways has selected Google Cloud to help it decipher the large amount of data generated from its millions of passengers. Using Google’s data analytics, AI and machine learning (ML) solutions,...
The scale of data which AT&T processes is staggering: More than 590 petabytes on a daily basis, the equivalent of 6.5 million 4K movies. Being able to process its data faster and more efficiently means tangible improvements in reduced cost (especially cloud costs), increased...
The BotswanaSat-1 (Bot-SAT-1) is a cube satellite and will be used for earth observation
Scientists in Botswana have said that the country’s International University of Science and Technology (BIUST) will likely launch its first satellite into space in 2023. Three years ago, the president of...
Jill Stelfox, who is the CEO of Panzura, is the only female CEO in the data management space. She comes on the podcast to discuss why it's important to change that.
Improving access to care is all about improving access to data, Verizon says
Verizon Business and U.K.-based health technology company Visionable are collaborating on a range of connected healthcare solutions. The partnership, which is an expansion of a 2021 agreement, combines Visionable’s patented technology and...
Recent NI report identifies a performance gap between companies with "advanced" data strategies
Digital transformation as a concept has been floating around enterprise and industrial circles for some time. But it's still not necessarily a given that companies are successfully pursuing it and have a...
On this episode, Heather Ritchie, the chief marketing officer at Ubicquia, uses specific smart city projects around the world as examples of the benefits, and the considerations, such initiatives can bring. She also discusses how recent developments, like COVID-19 and 5G, have finally gotten many smart city efforts out of "project purgatory."
'We are trying to drive the notion of QoE,' says AT&T's VP of network analytics and automation
“In 5G, our focus is the customer experience. We are trying to drive the notion of QoE,” says Raj Savoor, vice president of network analytics and automation for...
Splunk mines data for insights, including security threats, making it a more important company during the work-from-home surge
Rumors are circulating that Cisco Systems has made a multi-billion-dollar offer to purchase software maker Splunk. First reported by The Wall Street Journal, the $20 billion deal...
