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Why mobile operators and software companies are using Hadoop

Hadoop can help mobile operators and software companies enhance their customer engagement efforts.

Hadoop 101: What is Hadoop?

Telcos must understand how Hadoop works and how they can implement it.

Reality Check: Enterprises need to gain control of app environment

Today, applications are as personal as the mobile handset is to end users, and their usage continues to explode. Gartner predicts that by 2017, more than 268 billion mobile apps will be downloaded

Reader Forum: Making 2014 the year operators optimize network data

In many respects, 2013 was the year big data truly came of age. The term itself evolved from industry jargon and into the vernacular of the American consumer, as corporations and government

Reader Forum: Network monitoring in the age of big data

When it comes to keeping customers, user experience is the most important consideration for carriers today. However, it is often the case that speeds and bandwidth are not equally shared among customers.

Reader Forum: An alternative approach to real-time big data analytics (Pt. 2)

For true real-time decision-making, it is necessary to continuously collect, store and analyze network information. In order to fully understand what is happening,

MWC 2014: Cisco touts test results of virtualization platform; Amdocs looks to manage big data

--Cisco looked to put a cap on the rush towards virtualization at this week’s Mobile World Congress event with the launch of its Quantum Virtualized Packet Core software solution from its Evolved Services Platform that it said “virtualizes key capabilities” of its Aggregation Service...

Reader Forum: An alternative approach to real-time big data analytics (Pt. 1)

In its simplest form, big data analytics can be broken down into two parts that differentiate it from business intelligence or data warehousing and mining:

Seven Networks launches analytics for HetNets

Seven Networks is adding to its Open Channel portfolio for mobile traffic management with a new analytics solution that looks at what the company considers the "real edge" of the network, the device experience at the user level. Ross Bott, president and CEO of Seven,...

Telecom Software: Partnerships – AT&T & Amdocs, Verizon & Oracle

Welcome to our weekly wrap-up of telecom software news. Partnerships abound this week as it seems like everybody's shaking hands with everybody to create some great deals. AT&T was especially busy on this front, furthering its partnership with Amdocs for its connected car program,...

2014 Predictions: In 2014 expect more personalization and ‘the Internet of me’

“It’s all about me!” While that expression is often used in jest in casual conversation, it is no joking matter when it comes to mobile consumers who are increasingly demanding personalized content and services

2014 Predictions: Mobile automation to unlock the battle for real-time insights

The “Internet of things” and artificial intelligence are paramount among the top IT market trends that are looking to change the way consumers will interact with brands and how companies

Telecom Software: Big data in 2014; how Android gets updates

Welcome to our weekly wrap-up of everything in the world of telecom software. We hope everyone had a fun and safe New Year's Eve and Day. Due to the holiday things have been a little slow in the world of telecom software, so this...

Swiss firms hide secure data centers in mountains

Building on a reputation in banking security and capitalizing on concerns over the U.S. spying scandal, several Swiss firms are seeing a growing interest in ultra-secure data centers. Some are even hiding data centers inside mountains. One center run by Deltalis is housed in a...

Analyst Angle: Automatic service cancelation can change Brazil’s telecom scenario

Brazilian telecom regulator Anatel is looking to implement a new rule that guarantees customers the automatic cancellation of telecom services (fixed telephony, mobile telephony, broadband and pay-TV),

Reader Forum: How to reduce churn – and boost margins on the best customers

In today’s mobile marketplace, attrition is the main enemy of customer lifetime value. Roughly 75% of the 17 million to 20 million subscribers who sign up with a new wireless carrier every year come

Verizon’s Terremark reportedly loses healthcare.gov contract (Mobile Minute)

Data center problems have reportedly been adding to the frustration of federal workers scrambling to improve the healthcare.gov website. The data center, run by Verizon Communication's Terremark subsidiary, went down at least twice during October, according to Bloomberg. But even before the most recent...

Reader Forum: From insight to action – key considerations for deploying analytics

All around the world, communications service providers are facing growing challenges with declining revenues and shrinking margins from traditional telecom services. However, the good news is

Reader Forum: Predictive analytics for increased capacity and performance

Wireless operators are struggling to handle explosive growth in data traffic on their networks. Tools and processes for managing spectrum, deciding where and when to add or remove capacity,

Verizon data guru shares strategy

Verizon Wireless is serious about monetizing big data, so serious that the company has hired a rocket scientist to lead the effort. Ashok Srivastava landed at Verizon seven months ago after leading the machine learning and intelligent data analysis teams at NASA. He says...

Telecom Software Weekly Wrap-Up: Allot’s new analytics tool; Google acquires FlexyCore; BlackBerry Messenger 5 million strong

Acquisition, analytics and mobile payments. These are just a few of the recurring topics in the world of telecom software this week. Welcome to our weekly telecom software wrap-up, where we gather together all of the biggest news stories on the topic in one...

Allot Communications launches new data analytics tool

Different stakeholders within a carrier's organization have different priorities when it comes to big data. That's the premise behind Allot's new data analytics tool, which targets each part of a service provider's organization separately. http://www.youtube.com/watch?v=ObKeXbc-55M

Telecom Analytics: Customer experience program trends

When telecom operators reach out to their customers, they should provide personalized and proactive contact that is simple, convenient, quick, efficient, trustworthy and transparent—all while being cool and fun. These are some of the points presented by Rob Rich, TM Forum’s managing director for...

Telecom Analytics: Predictive analytics creates opportunity

Telecom operators around the world are using analytics tools for two major reasons: to become more efficient in their operations; and using analytics in order to manage the cost element and to grow revenue, which is the most exciting part of it. This has...