BROWSING: BSS OSS

Quality of Experience as a Key Marker of CSP Competitiveness & Success (sponsored content)

Close your eyes and imagine: You’ve booked a trip to exotic Maheshwar, Madhya Pradesh, in India. Now, you need to book a hotel and choose between an authentic modern Indian-style hotel, a local hotel chain or a youth hostel. What would you choose and...

Reality Check: A real-time mobile enterprise

Real-time mobile enterprise Real-time enterprise mobility is on the rise. Increasingly, businesses are looking to mobilize their employees, offering the opportunity to work remotely while providing more flexibility than ever before. With new statistics forecasting the market to be worth $510.39 billion by 2022, servicing...

Ericsson CTO: ICT essential to global development

Public-private partnerships will be a key component of meeting ICT-based sustainable development goals adopted by the United Nations, Ericsson CTO Ulf Ewaldsson told RCR Wireless News in an exclusive interview. Ericsson, in conjunction with Columbia University's Earth Institute, conducted joint research highlighting the importance of ICT...

Etiya is unbundling the bundle with telecom personalization (sponsored content)

The expanding B/OSS software firm is bringing its unique take on the configure, price, quote process to the global communications service provider market. As the communications service provider space becomes increasingly crowded and competitive, retaining customers and reducing churn are paramount to business success. With...

5 ways Ericsson is quietly connecting the world

Unlike Apple or Microsoft, Ericsson is a company that is not in the consciousness of many mobile consumers. You won’t see adds for Ericsson on TV promoting its latest technology, but if you have a cell phone, there is a good chance it is...

Telefónica overhauls OSS with VPIsystems software

Goal is to use network analytics to improve planning, efficiency and quality assurance Major global communications service provider Telefónica is overhauling its operations support system using software solutions provided by VPIsystems. Telefónica, which has some 340 million customers around the world, tapped VPIsystems to provide predictive...

Comverse bolsters digital messaging platform with Acision purchase

Comverse touts digital messaging platform benefits of $245M deal Comverse announced plans to acquire privately held Acision for approximately $245 million in a move to bolster its digital services business. U.K.-based Acision provides mobile messaging and engagement services, and is used by a number of...

Drive revenue, innovation with Amdocs smart project orchestration

Amdocs’ Network Rollout Solution provides end-to-end toolbox to increase Service Provider efficiency, agility and time to market In an era of unprecedented growth in consumer demand for bandwidth, network operators have to quickly adapt to maintain a competitive edge in an increasingly saturated market. Gaining...

Video: TM Forum Live editorial recap, day 3

NICE, France – RCR Wireless News editorial team members provide a video recap of news coming out of the TM Forum Live telecom software exhibition. https://www.youtube.com/watch?v=zGI0wGMpgp8&feature=youtu.be TM Forum is an industry trade association that brings together communications service providers and vendors to discuss the latest in...

Highlights from the day at TM Forum, with a twist

NICE, France – As TM Forum Live draws to a close, it’s time to highlight some of the interesting discussions I had while navigating the event, which feels larger this year, and from what I’ve heard attendance is up. Big data and all forms...

Video: TM Forum Live editorial recap, day 2

NICE, France – RCR Wireless News editorial team members provide a video recap of news coming out of the TM Forum Live telecom software exhibition. https://youtu.be/kbWNWDvbnCQ TM Forum is an industry trade association that brings together communications service providers and vendors to discuss the latest in...

Ericsson CTO details ‘collision’ of telco and IT

Networks need to transform to meet industry expectations presented by cloud computing NICE, France – Cloud computing is transforming industries and now it’s incumbent on the telecom sector to transform networks to keep pace with expectations, Ericsson SVP and CTO Ulf Ewaldsson said during TM...

Video: TM Forum Live editorial recap

NICE, France – RCR Wireless News editorial team members provide a video recap of news coming out of the TM Forum Live telecom exhibition. https://www.youtube.com/watch?v=bPK9jJKilmQ&feature=youtu.be TM Forum is an industry trade association that brings together communications service providers and vendors to discuss the latest in BSS/OSS,...

Is calling customer service a thing of the past?

NFV’s ambition of zero touch could sound death knell for the customer call center NICE, France – Business travelers know that activating international voice, text and data can be a frustrating – and expensive – process marked by protracted interactions with customer service reps. But it doesn’t...

NFV/SDN Reality Check – Episode 13: Combining network functions to meet carrier-grade needs

On this week’s NFV/SDN Reality Check we talked with Thomas Vasen, subscriber experience evangelist at Procera Networks, and Gerry Donohoe, director of solutions engineering at Openet, about the impact network functions virtualization is having on policy and charging systems. https://youtu.be/T7klZF6g8Ao With virtualization already...

Carriers should partner with banks on mobile financial services

CANCUN, Mexico – To make mobile financial services succeed requires a win-win partnership between banks and mobile network operators, because assets from each one are needed. On one side, banks contribute with regulatory compliance, an existing financial network and infrastructure and strong recognition, while mobile...

Telefónica global CIO: Telecoms must change to survive

CANCUN, Mexico – The telecom industry is going through an extremely difficult period of change. As it moves to the digital experience, companies need to have the ability to leverage data in order to differentiate themselves. This was the main thrust of comments from...

Telefónica taps NetCracker to update BSS platform across LatAm

Deal calls for NetCracker to update BSS in seven Telefónica markets International telecom giant Telefónica selected NetCracker Technology to update its business support systems supporting seven Latin American operations. The deal calls for NetCracker to implement a “large-scale, multi-phase BSS and customer experience transformation program” that...

EMEA CEOs: Brite:Bill helps mobile operators differentiate through billing

I recently had the opportunity to meet with Alan Coleman, CEO of Brite:Bill to learn more about the company’s offering and its activities in Europe. Brite:Bill is 5 years old and the leaders believe that billing can be a differentiator for network operators. Originally started as a...

Ericsson unveils Digital Telco Transformation service

Digital Telco Transformation announcement ahead of Mobile World Congress To help telecom operators keep pace with the rapidly evolving digital world, Ericsson has announced new Digital Telco Transformation services, which combine systems integration with business consultation. The idea is to enable telcos to monetize digital information,...

Editorial Webinar: NFV standards, ecosystem and 2015 predictions

NFV has become a hot topic in the wireless telecom space, and this webinar will provide an update on how the NFV ecosystem is developing; how the NFV standards process is progressing with a focus on standards bodies; and look ahead to 2015 NFV deployment...

2015 Predictions: OSS/BSS, NFV, SDN set for transformation

Editor’s Note: With 2015 now upon us, RCR Wireless News has gathered predictions from leading industry analysts and executives on what they expect to see in the new year. If we’re honest, perspectives are mainly self-serving; you can trust vendors to anticipate a surge in...

EMEA: Amdocs quad-play and carrier-grade Wi-Fi

It’s been a busy week for Amdocs with announcements related to carrier-grade Wi-Fi and quad-play acceleration. Starting with the carrier-grade Wi-Fi announcement (covered by RCR Wireless in yesterday’s news edition), the focus was on an independent research report looking at the potential to transition from...

Reader Forum: The OSS/BSS divide is no longer sustainable, if it ever was

Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible, but we maintain some editorial control...