Claure comments on Sprint efforts related to market share, cost and network
Sprint CEO Marcelo Claure last week spoke at the Goldman Sachs Communicopia event and highlighted the carrier's moves related to network quality, market share and cost in a wide-ranging conversation.
Claure participated in the...
Turkish operator seeks to acquire mobile operations in four markets
Turkey’s largest mobile telephony operator Turkcell is looking to appoint a strategic and financial adviser to explore the possibility to fully acquire holding company Fintur, in which the Turkish operator currently holds a 41.45% stake.
Swedish...
Carrier adds 33 new destinations to Open World program, which offers unlimited voice and text, among other features
On the heels of a major expansion by T-Mobile US of its international roaming services, Sprint on Sept. 17 announced a similar expansion that added 33 new...
The telco aims to reduce its business in Eurasia
Swedish telecom operator TeliaSonera will increase focus on its European and Swedish operations and reduce its presence in the Eurasia region.
The company said that it has been working to improve its Eurasian operations over the last...
Ericsson and Hewlett-Packard announced a partnership focused on enterprise solutions, particularly Wi-Fi and indoor small cell deployments.
The two companies – also in the mix is HP's fully owned Aruba Networks – signed a bilateral resale agreement that will allow Ericsson to sell Aruba Networks'...
5 things to know for Thursday, Sept. 17
1. Verizon Communications CEO Lowell McAdam told investors that the changing wireless business model is likely to impact earnings. The carrier recently launched new data plans that offer "buckets" of data, and later had to clarify its...
As people make the move from traditional landlines to wireless technology the need for reliable cellular reception increases. Some studies estimate that 70% of calls and data connections take place inside buildings. Did you know that by installing cell signal boosters you can boost...
The latest in an increasingly worrisome string of vandalism affecting fiber lines in Northern California has prompted AT&T to offer up a $250,000 reward for information leading to an arrest of whomever is responsible.
Local media reports indicate the latest apparent acts of vandalism occurred...
Company CEO forecasts that the end is in sight for corporate restructuring
Following more than 50,000 job cuts already announced this year, Hewlett-Packard CEO Meg Whitman this week announced that the hardware giant plans to cut between 25,000 and 30,000 more employees as the company prepares...
AT&T retention practices blasted by longtime employee
An AT&T employee is calling out the company’s retention practices saying managers turn a blind eye to accounting errors and force products on customers they don’t want.
In a letter to The Dallas Morning News, the whistleblower, who says she...
This week Apple introduced not only new products, but also some important new interactions that developers need to be aware of. In this episode I discuss the iPad Pro, the Apple Pencil, Apple Watch and new Apple TV. In particular, I'm looking at what...
LAS VEGAS – With smartphones becoming ubiquitous, carriers and device retailers are finding it increasingly difficult to get repeat business. The trade-in market for handsets so far has done little to help.
At this week's CTIA Super Mobility event, Inhance Technology debuted a cloud-based solution...
Nordic telcos faced regulatory obstacles from the European authorities
Swedish telecom operator TeliaSonera and Norway’s Telenor decided to withdraw a proposed merger of their respective business units in Denmark.
The two Nordic companies said they reached the decision as they were not able to agree with...
Ericsson has announced another software acquisition - the wireless equipment giant said today that it has agreed to buy San Francisco's Envivio (ENVI) for $125 million. Envivio makes software for vide compression and encoding.
Envivio has more than 400 service provider and content provider customers,...
Telcos seeking European Commission’s approval to merge Danish operations
Scandinavian mobile operators TeliaSonera and Telenor have offered to sell up to 40% of TT-Netvaerket, their joint network infrastructure company, to a new company in a bid to secure the approval of European Commission antitrust regulators...
WASHINGTON – Steven K. Berry, president and CEO of the Competitive Carriers Association, sat down with RCR Wireless News to discuss T-Mobile US' recent inclusion to the CCA Data Services Hub. As Berry explained, the CCA Data Services Hub provides members, who are primarily smaller,...
There are good signs coming from Sprint. According to its most recent quarterly results, customer losses came in at a record low. This is a real sign that Sprint is in recovery mode. When customers are happy, they stick around. When they are not, they...
BlackBerry buys Good; AWS buys Elemental; and AT&T customers lose service in parts of California
5 things to know today ...
1. BlackBerry is doubling down on mobile security by purchasing competitor Good Technology for $425 million. Good specializes in enterprise mobile security solutions and mobile...
Sprint's spectrum is not its only unique asset
The recent surge in Sprint's stock price comes courtesy of SoftBank, and the Japanese giant may have good reason to double down on its investment in the last-place nationwide carrier. The way Americans acquire mobile devices is...
AT&T contends governor changed requirements to favor local company
AT&T is calling foul on a new $400 million contract awarded by the state of Florida to a rival. The U.S.’ No. 2 carrier filed a complaint with Florida’s Department of Management Services contending the state's current governor,...
Angelina Beck, CEO of BRIUS Telecom Solutions, announced today that the company has achieved Women’s Business Enterprise (WBE) certification through Women’s Business Enterprise National Council (WBENC).
Angelina stated, “WBE certification creates opportunities for women-owned businesses to compete for public and private sector projects. We are...
After failed Time Warner Cable acquisition, is Comcast eyeing T-Mobile US?
In recent comments to assembled media, Comcast CFO Mike Cavanagh spoke briefly about the company’s ambitions — if any — regarding a move into wireless, which would align with the service provider trend of...
Hewlett-Packard is reportedly trying new tactics in order to restructure its “labor pyramid” in the face of shrinking revenues. In an effort to cut costs, HP is giving employees the option to either become a contract worker with no benefits or lose their jobs.
For...
Let me share with you some examples of how companies either hit it out of the park or strike out when it comes to their customer experience management. Customer experience is key to long-term business success, leading to customer relationship management becoming an important...
