BROWSING: BSS OSS

Telecom Software: Big data in 2014; how Android gets updates

Welcome to our weekly wrap-up of everything in the world of telecom software. We hope everyone had a fun and safe New Year's Eve and Day. Due to the holiday things have been a little slow in the world of telecom software, so this...

Telecom Software: AT&T’s Dual Billing; Amdocs’ SmartNet

Welcome to our weekly wrap-up of everything in the world of telecom software. With winter in the air and the year winding down, it seems like everybody's either wrapping up unfinished business for 2013 or building out new opportunities to start 2014 with a...

Analyst Angle: Automatic service cancelation can change Brazil’s telecom scenario

Brazilian telecom regulator Anatel is looking to implement a new rule that guarantees customers the automatic cancellation of telecom services (fixed telephony, mobile telephony, broadband and pay-TV),

TM Forum 2013: Legacy systems pose challenges for agility

Service providers seeking to become more agile businesses face the complex reality that the very systems that have brought them success thus far are often a huge hindrance to their ability to move forward in a digital world. That was one common thread among sessions...

Telecom Software Wrap: Ericsson named No. 1 telecom software vendor

Welcome to our weekly wrap-up of everything in the world of telecom software. It was a week of reflection on past victories and financials, as well as looking toward to the future with new codec standards and IPOs. The top story this week was...

Reality Check: With VoLTE, service providers’ first move is best move

The benefits and drawbacks of being a market “first mover” have always elicited a diverse range of opinions. Some claim that first movers must go through trial by fire and learn through their own

Reader Forum: The telecom paradox

The telecommunications industry, like most industries, is in a state of technological and economic flux driven by intense competition and new technologies. Earlier inflection points

Reader Forum: Building a customer-centric culture using the 4 pillars of VoC

Achieving customer experience excellence is a tough and challenging process for any mobile provider, but the most important step is a simple one: listen to your customer. If you understand that the success

Reader Forum: The need for traffic detection function in LTE

Mobile broadband is the fastest-growing medium for accessing the Internet and its unlimited array of content and services. With the rising use of smartphones, tablets and

Ericsson bolsters OSS business with TeleOSS purchase

Ericsson bolstered its operating support system operations late last week with the acquisition of Thailand-based TeleOSS Consuilting. The transaction, which is expected to close during the third quarer, includes 50 employees based in Thailand. Financial terms of the deal were not released. Ericsson noted that TeleOSS...

Analyst Angle: Telcos shift from providing connectivity to services

While telcos are experiencing stagnation in traditional service revenue, prices are expected to fall continuously as connectivity becomes a commodity. To guarantee revenue growth, telcos will have to

Reader Forum: Big data – Driving change for CSPs

In a connected world where a majority of interactions between consumers and businesses are conducted online, network events increasingly define customer behavior. Communications service providers are

Reader Forum: Dumb pipes? Not if big data has its say

Mobile operators have become extremely adept at building networks capable of handling explosive volumes of traffic, even as subscribers continuously change devices, download applications and

Reality Check: Using profitability to determine churn strategies

The American mobile telecommunications industry has matured from its early days of explosive growth to a saturated and fiercely competitive market where carriers are battling to simply retain existing

Reader Forum: Delivering differentiation through real-time monetization

The wireless industry is one of the richest sources of news – technology breakthroughs, key appointments and disappointments, patent disputes, network developments, thinner/lighter/smarter/smaller devices,

Reality Check: Bringing benefits of cloud-based BSS to Brazilian service providers

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Brazil is a vast country, occupying more than 8.5 million square kilometers—and dominating the map of South America. Brazil’s sheer...

NSN, Ericsson, Huawei look to speed OSS deployments with interoperability initiative

Three infrastructure giants are looking to further the reach of operating support systems through an interoperability agreement designed to simplify the deployment and management process. Nokia Siemens Networks, Ericsson and Huwaei said they have signed a memorandum of understanding to lay the framework for...

Reader Forum: Big data, business intelligence and customer analytics

Once you were what you ate. Today, you are your mobile device. Mobile operators have an intricate and involved relationship with their customers. As technology evolves, smartphones are becoming

Telecom Analytics: OSS, BSS integration increases

Ericsson is looking to transform operations and business support systems (OSS/BSS). The company is looking to help operators improve efficiency, bring services more quickly and simply to market while facing massive growth in video traffic, over-the-top services and applications in the next few years. To...

Time Trippin’: Small carriers look for buyers; billing consolidation … 15 years ago this week

Editor’s Note: The RCR Wireless News Time Machine is a way to take advantage of our extensive history in covering the wireless space to fire up the DeLorean and take a trip back in time to re-visit some of the more interesting headlines from...

Reader Forum: Building the foundation for LTE revenue

With 100 million LTE subscribers in 2012 and 381 operators currently investing in LTE in 114 countries (source: GSA), LTE has been growing much faster than predicted, driving increases in volume,

C Spire taps Openwave for data billing solution

Regional wireless operator C Spire Wireless said it has gone with Openwave Mobility’s Promotion and Pricing Innovation mobile data charging solution for the carrier’s “choice” and “shared” data plans. The carrier’s choice plans allow both postpaid and prepaid customers to purchases “passes” for “premium”...

Reality Check: Big data, big opportunities for real-time experience management

With the increased availability of high-speed networks and end users incorporating mobile into their lives in an increasing number of ways, the amount of data generated through these interactions is growing exponentially.

Reality Check: So you’re sitting on big mobile data. What next?

Users love their smartphones and tablets and are increasingly comfortable in being in contact with the Web all the time; mobile data is getting big and estimated to be doubling every year.