Opinion

DUBLIN – Alcatel-Lucent kicked off its TM Forum Management World 2012 presence by announcing a significant new addition to the CEM solution capabilities that it officially brought to market in …

News this week that Verizon Wireless may or may not begin forcing customers currently on unlimited data plans for their smartphones to bucket plans sent many in the blog-o-sphere into a tizzy.

On the day that Sprint tooted its horn as being the leading U.S. carrier in terms of customer satisfaction, the wireless operator’s service went down covering nearly the entire Austin, …

Within a couple of years, the exploitation of various infection techniques will make malware as problematic on mobile devices as it is on PCs – and because mobile operators are also subject to Windows-based

It’s a delicate (some might say indelicate) question to ask – What is your mobile strategy? But I’ve learned not to make assumptions when companies come to us looking for help with their mobility issues.

It seems that if you can find a couple of carriers that perhaps are not doing so well, the rumor mill automatically suggests that you put those two together in some sort of sorry dating game episode. (Is there really any other kind?)

NEW ORLEANS – In a study released by the WiFi Alliance, 90% of participants said that they would stick with their current mobile service provider, while 70% said that they …

What do mobile operators think about VoLTE? Operators like MetroPCS and Verizon Wireless have announced aggressive VoLTE plans, with MetroPCS planning to launch two to three VoLTE handsets before

By now I’ve read most of the “what we expect to see” columns heading into this year’s edition of CTIA Wireless. As expected, most of them are pretty bland, some …

Every few months, or whenever the rumor mill is running a bit thin (never!), a new report seems to surface claiming that Apple is looking to become a wireless carrier of some sort.

In today’s world of instant Internet gratification, speed is undeniably a critical component of the customer experience with a mobile operator’s service. How quickly one can upload or download things,

For the past few years, at my direction, Accenture has studied usage of technology by consumers to identify major trends that might assist our corporate clients. Our most recent survey

This past week and a half were marked by quarterly results from some of the nation’s largest wireless operators, each showing an interesting challenge that remain in the mobile space.

It is well established that mobile data traffic is growing much faster than mobile data service revenues. One thing that really has helped mobile operators handle this traffic is

In late February, I participated in a panel session at the Mobile World Congress event titled “Mobile Enterprise: Maximizing Workforce Productivity in the Age of Consumerization.”

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers, we have created this forum for those with something meaningful to say to …

I have to admit that there is very little in the wireless space that tugs at my heart strings. I mean, with an industry full of bottom-line financial people, super-intelligent engineers and a “what have you done for me lately?” attitude, there is rarely a moment for warm feelings.

There seems to be an insatiable thirst for speed when it comes to wireless. Whatever we have today, users always want more than what’s currently available. I remember when the predecessors

Despite the increases in today’s mobile malware, many mobile operators and subscribers continue to be virtually blind to the full extent of the problem – they simply react to incidents as they occur and