Consumers love to complain about their wireless phone service, but when you look at the data, it tells a different story. Analytics for customer satisfaction show which factors matter most to consumers and which have less of an impact (price, for example, is not...
Congratulations to T-Mobile US and Sprint on finally getting DoJ merger approval. This has been one helluva ride, and it’s not over yet, but we are closer than ever. Now that the deal is done, what comes next? Let’s take a closer look at...
Here are five reasons you should embrace it now
The next revolution in information technology – 5G + Edge Computing – is here and it brings an unprecedented opportunity for the telecom industry and all enterprises. Just as companies like Uber, Venmo and Snap could...
The gig economy is defined as a labor market characterized by a prevalence of short-term contract and free lance work as opposed to permanent jobs.
Of course, there has been a gig economy for as long as people have decided to trade skills for salt!...
Twitter is playing with fire. They are making a mistake that may be costly to them moving forward. They thought the way their users interacted with them needed an update. They should have asked their users. These forced changes are creating a growing wave...
Every business today is feeling the pressure to digitally transform its operations to keep up with or stay ahead of its competitors. But nobody feels that imperative more keenly than small business and franchise owners. That’s because smaller businesses, which are often in remote...
Today, 5G wireless is getting so much attention in the media and the marketplace. It raises the question, which wireless carrier offers the best, fastest and most consistent 5G connection? So, let’s take a closer look at the current state of wireless technology and...
With the rise of connected devices in homes and offices spiralling upwards, Paul Hague, chief executive at UK cybersecurity firm BlackDice, says enterprises are letting vulnerable home devices onto their networks and walking blindly into a cybersecurity nightmare.
The internet of things (IoT) hasn’t changed...
Intelligence at the edge is exciting. The edge allows devices to compute and analyze data closer to the user as opposed to a centralized data center far away, which benefits the end user in many ways. It promises low latency as the brains of...
Everyone knows Verizon and Verizon Wireless. They are an industry leader. Their stock is one of the strongest in the industry. However, according to users, the last several years have had little visionary excitement, reinvention and innovation. New CEO Hans Vestberg has a challenge...
The telecoms industry is poised to be transformed dramatically by Artificial intelligence. Over time, AI will be able to deliver the capabilities and insights telecom operators need in order to automate and proactively address issues in network, service and security operations, and customer care.
However,...
Slicing should make enterprise networking as simple as electricity supply, and more dynamic, says Vassilis Seferidis, chief executive of Zeetta Networks. Here, he challenges the enterprise market to think bigger about network slicing.
There’s a misconception about network slicing, that it’s a static solution, which...
Knowledge is power, but are you collecting the full array of data points you need to guide supply chain and network management decisions?
Chances are, you’re not. There are organizational and market-driven reasons why important facts about network infrastructure, maintenance, and overall operations are often...
There has been so much talk about transforming our wireless networks from 4G to 5G, but it is starting to look like Verizon Wireless is at a competitive disadvantage compared to AT&T Mobility and T-Mobile US, according to investment analyst MoffettNathanson. Let’s take a...
Our world is becoming more connected every single day. We’re experiencing the advent of autonomous vehicles, smart cities and 5G. New technologies like robotics, quantum computing and virtual reality are entering our personal and professional lives each and every day. In order to harness...
We are at a pivotal time in the telecom industry as bandwidth demands driven by the 4th Industrial Revolution impact how service providers are building their next-generation networks. Traditional networks are extremely expensive, and they are not sustainable or scalable in a new era...
Security and 5G were very top-of-mind at this year’s MWC Barcelona. And this is strongly echoed in a recent survey conducted by the BPI Network called, “Securing the Future of a Smart World.”
Mobile operators see tremendous potential for 5G networks to drive new revenue...
The hype around 5G continues to grow. Many carriers are promoting this technology as a way to target the enterprise networking and IoT markets with an end-to-end service that spans indoor and outdoor coverage. Fundamentally, the carriers (and their radio network vendors) need to...
What does this mean for building owners in practical terms and how will it benefit end users?
After years of anticipation, the 5G network has finally arrived in the U.K. and the race is on between the operators for its widespread rollout. EE were the...
5G is coming and bringing with it an explosion of data. In fact, experts anticipate that mobile networks will be handling more than 77 exabytes of data per month by 2022. That represents an astonishing growth rate of nearly 50 percent per year. But...
In recent years, cloud computing has revolutionized enterprise IT. Widespread access to the cloud’s scalable, reliable, powerful computing resources have unlocked countless opportunities for businesses and their customers.
But this decentralization has resulted in vast distances between data centers and end-users, making latency inevitable. These...
In order to grow, wireless carriers are expanding into a variety of new digital experiences like pay TV, entertainment, news, digital advertising and much more. Each is taking a different path. The good news is with new technologies like 5G, IoT, AI and the...
A recent survey found that that 42% of IT professionals spend too much of their time on troubleshooting tasks and that cloud environments were ranked overall as the second most-common place in which they encounter significant IT issues. A lack of visibility into cloud...
It’s become an annual tradition to publish my thoughts and opinions on where I foresee advancements, trends and growth in the communications industry. Before crafting this year’s forecast, I looked back at previous years and noticed four trends that repeatedly showed up as they...
