BROWSING: Opinion

Considering cellular IoT – why LTE-M wins on every score that matters (Reader Forum)

The CAT-1 LTE modem was initially defined in 2008 as a low-cost, low-power alternative to connect IoT devices that needed to transfer limited amounts of data. However, vendors and network providers at that time focused on higher throughput. The actual device introduction started about...

Why sustainable sourcing must be at the heart of an ESG strategy, and how telcos can reap the benefits (Reader Forum)

Who’d have thought that two decades after the connectivity boom at the turn of the century, sustainability and net-zero would be the key drivers of innovation within the telecommunications industry? It stands to reason that one of the most technologically advanced sectors on the...

Service orchestration for CSPs — Finding a middle ground (Reader Forum)

Enterprise and communications service providers (CSPs) may have very different intentions and audiences, but the challenges associated with digital transformation are virtually the same for both. Ultimately, they are looking to achieve the same outcomes: improve the customer experience, reduce operating costs and increase...

The cloud is killing expensive services models in telco software (Reader Forum)

It is an open secret in the telco software business that software is often the smaller part of a software provider’s revenues. The rest is made up of long and expensive integrations, supplemented by a “long tail” of customization requests. But the end is...

How investment in 5G will play out in manufacturing — Part 2 (Reader Forum)

This is part two of a two-part article. Please read part one first. In the first article, we covered the impact of 5G on the public sector and education. Use cases for enterprises, however, are equally as profound and daunting. Let’s take a look at...

WISPs’ optimism bolstered by coming 6 GHz spectrum, says survey (Reader Forum)

Wireless Internet Service Providers (WISPs) are feeling some of the same pain hurting the rest of the tech world, not to mention the global economy. According to Cambium Networks’ sixth annual WISP survey conducted this summer, optimism about the future — while still high...

The contact center workforce is changing — here is how you can stay competitive (Reader Forum)

As emerging technologies evolve and social expectations change, a new kind of modern contact center is needed From healthcare to banking to retail and beyond, businesses depend on contact centers to meet — and exceed — customer and employee experiences day in, day out. In...

The link between cloud computing and artificial intelligence (Reader Forum)

Business growth often requires the adoption of the latest technologies. These innovations include artificial intelligence (AI) and cloud computing (CC). While these are two separate technologies, recent advancements have shown the possibility and benefits of their integration. In its broadest definition, AI refers to machines...

How investment in 5G will play out in government, education — Part 1 (Reader Forum)

Three sectors are perfectly primed for expanded investment in 5G: government, education and manufacturing Today's enterprises are increasingly distributed and dynamic, with the need to connect remote workers, branch offices and mobile assets — and turn the data from billions of endpoints into actionable business...

Why partner ecosystems are key for monetizing 5G — and how operators can build them (Reader Forum)

Many hands make light work. It is an old saying that takes on significant new meaning for mobile operators looking for new markets to recoup their multi-billion-dollar investments in infrastructure and 5G spectrum. That will not be easy. In its first two years of commercial...

Neutral host networks to revolutionize indoor cellular, says Celona (Reader Forum)

A long-time pain for many businesses has been dealing with poor indoor cellular coverage. Fortunately, recent advances in cellular technology have given rise to a more modern approach to improving in-building cellular coverage. The emergence of new shared cellular spectrum options, such as Citizen’s Band...

How will IoT affect global finance? (Reader Forum)

Internet of Things (IoT) as described by its name, is the internet of the “things” or physical objects that are embedded with software, sensors, and communication technology. It is a network of physical objects. The objective of connecting these devices called “things” is to...

How 5G SA opens the door to real-time, contextual and personalized marketing (Reader Forum)

The marketing mantra of right offer, right customer, right time has been around for years, and in the telecoms industry offers have been relatively straightforward. Every communications service provider (CSP) has a system that sends alerts to customers (e.g. for topping up pre-paid accounts)...

Driving manual is not an option with 5G (Reader Forum)

5G networks are setting a generation of improvements in motion for both consumers and businesses with a wide range of new use cases from gaming and the metaverse, to driverless cars, robotics and Industry 4.0. Customers are demanding a lot: ultra-low latency, dynamic bandwidth, intelligent...

How to ensure 5G will pay off from day one (Reader Forum)

After all the time and money that goes into deploying a new 5G network, network operators need to know that their investment will pay off quickly. Once the network has been deployed and turned up, the prospect of ‘rip and replace’ to add features or...

Only industry collaboration can unlock the true potential of 5G O-RAN (Reader Forum)

Rome wasn’t built in a day. The same can be said of cloud-native, AI-optimized 5G open radio access networks (O-RANs), which are fundamentally different from any previous mobile generation. They are not just evolutionary, but a step change in how radio networks are designed...

Stop dreading POTS replacement and see the opportunity (Reader Forum)

An FCC order regarding POTS replacement scheduled to go into effect August 2 may prove to be a gift The end appears near for the workhorse voice-grade telephone system the United States relied on for more than a century. On August 2, 2022, local exchange...

A truly connected enterprise is in sight, says Software AG (Reader Forum)

As the modern-day enterprise continues growing in complexity, so too does the data used within it – both in nature and usage. This is especially true of businesses employing IoT networks. Connected devices are becoming increasingly more sophisticated in terms of their functionality and...

The big benefits of better billing in a digital world (Reader forum)

Along the way to becoming one of the world’s largest 5G providers, India’s Jio also has shown telecom companies around the globe how to build a thriving, customer-focused 4G business in record time. This summer, Jio noted that its all-IP 4G LTE network has grown...

Diversification in the supply chain — a very 5G problem (Reader Forum)

The U.S., U.K. and Europe have all seen complexities and challenges arise from the initial lack of supply chain diversification in 5G network hardware. Most controversially the early dominance of Huawei led to U.K. and U.S. government concerns that the China-based firm posed a...

How telcos can create an empathetic customer engagement strategy (Reader Forum)

The telecommunications space is increasingly crowded. No longer does one provider rule ‘em all like the days of Ma Bell; now, traditional telecommunications providers are also competing with a host of over-the-top (OTT) communication applications and service providers. With all of this competition, telecommunications...

The biggest 5G revenue opportunity depends on edge ML — are telcos ready? (Reader Forum)

One of the most promising new revenue opportunities in 5G is network slicing. This allows spectrum owners to create private wireless networks which they can then rent or lease to enterprise users for short or long durations. By some estimates, the private 5G network...

For home IoT users, security help is on the way (Reader Forum)

There are few of us left who have yet to embrace the transformation of our houses into “smart homes” to improve our comfort and safety, and to lower costs. Devices in our homes now regulate the temperature more efficiently, monitor food to prevent spoilage,...

In telecom cyber security, wicked problems require wicked solutions (Reader Forum)

A new report by Darkhorse Global, a geo-economic and national security consultancy, makes some good points about the convergence of national security and industrial policy frameworks for telecommunications infrastructure. It outlines three “wicked problems” confronting today’s global ICT ecosystem.  First, vulnerabilities exist in all networks, hardware and software. Second,...