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How system integrators can scale up their private network business – even as demand rises (Reader Forum)

System integrators have perhaps the toughest job in the wireless business. They need to provide world-class service to companies large and small seeking to develop their own private networks — but with far fewer resources than the big service providers have. While this has...

Six AI-driven ideas to boost Asset Performance Management (Reader Forum)

As industrial companies continue to undertake large scale digital transformation initiatives, one of the areas that is constantly under the scanner is the performance of their most critical assets and equipment. It is difficult to overstate the impact from the unexpected breakdown of a...

What is XaaS and how is it changing the face of IT and business? (Reader Forum)

XaaS stands for Anything as a Service. After various technologies and innovations were connected through networks and converged to become productized, the word was coined. To deliver multiple services and reach clients, XaaS uses cloud computing rather than on-site local applications. It allows you to...

Doing more with less: How software enables CSPs to shift from getting information to making decisions (Reader Forum)

How do we do more in less time? It’s a question we’ve all asked ourselves across all aspects of our work and personal lives, and no doubt wish we had the answer. How can we complete our workout in 45 minutes instead of 60?...

Network slicing will supercharge these six industries (Reader Forum)

Businesses have traditionally relied on one shared network to handle a wide variety of tasks. However, as more devices require connectivity as part of the Internet of Things (IoT) and businesses digitize, it’s becoming apparent that the one-size-fits-all approach to networks need to change....

How 5G and industrial data platforms will transform heavy industry (Reader Forum)

Much of the hype around 5G stems from the consumer market. We talk about unprecedented speeds and nearly unlimited capacity, making us pine for the day when Netflix no longer buffers when on the train. But that’s just one side of the 5G future....

Ensuring a high quality E-gaming experience with interactivity testing – Part 2 (Reader Forum)

Editor's Note: You can find Part 1 of this piece here. Measurement Scenarios When defining the measurement scenario and setup, it is important to decide what connection should be measured. The test offers high flexibility regarding the position of the responding server. For an interactivity...

The smart home and the need for better broadband (Reader Forum)

Our reliance on high-speed broadband connectivity is showing no sign of letting up as digital lifestyles increasingly become the norm. And even though lockdown restrictions have eased, our consumption of data continues to speed up, not slow down. The smart home revolution and shifting lifestyle habits...

Ensuring a high quality E-gaming experience with interactivity testing – Part 1 (Reader Forum)

In 2020, the global gaming market was valued at $162.32 billion and is expected to reach $295.63 billion by 2026, largely driven by cloud gaming and mobile gaming on smart phones. The emergence of E-sports, for example, in which gamers compete for millions of...

No-code BSS: The next evolution of BSS (Reader Forum)

An operator’s marketing team wants to launch a new offer. They also want to grow the subscriber base and develop a new referral scheme to attract new subscribers. The customer care team are under pressure to increase net promotor score and have developed a...

With SD-WAN on the cards, is there still a case for MPLS? (Reader Forum)

In recent years, there’s been a lot of chatter around software-defined wide area network (SD-WAN) services. The SD-WAN tools and software market is, in fact, expected to hit the $4.6 billion mark by 2023, representing a growth rate of 34% CAGR according to a...

How CSPs can leverage automation to deliver superior customer service (Reader Forum)

In the competition for customers’ business, communication service providers (CSPs) are emphasizing their commitment to customer service. In fact, an Ernst & Young survey discovered that 68% of global telecoms executives ranked customer experience management as a top strategic priority. And yet, once providers win...

Why network slicing is the key to unlocking extended reality digital experiences (Reader Forum)

Imagine you’re shopping for furniture and using an Augmented Reality (AR) app on your mobile device to experience the products in your living room. Or your child is using a Virtual Reality (VR) headset to tour ancient ruins as part of their summer school...

Hyperscalers—collaborate or compete? (Reader Forum)

One of the biggest challenges facing communication service providers (CSPs) is finding a way to monetize the huge investment required by 5G. That said, multiple interested parties are just as eager to cash in on capabilities the new technology could bring to enterprises. Some...

A common nomenclature enables new, 5G-powered business models, revenue opportunities (Reader Forum)

5G is extremely complex and has widespread impacts throughout the network. This introduces many challenges but also provides many new business opportunities. For instance, it will allow more devices to connect at faster speeds with lower latency than ever before. This will enable companies...

An existential moment for telcos: Become platforms or face competing with them (Reader Forum)

The pandemic gave us a glimpse at how cloud platforms and connectivity can come together to deliver ingenuity in how we connect — and we’re all eager to see how 5G and Edge computing will supercharge this opportunity. Imagine going from telehealth visits to...

The Rise of Telecom SaaS

Services of all kinds are today largely digital — customers expect it, and businesses have benefited from it, saving time and money and agilely expanding services. “As a service” is the new watchword for IT, security and web services, and telecom needs to adopt...

Where Open RAN comes in (Reader Forum)

In 2021, positive forecasts of the Open RAN market start gaining ground in the industry. It is predicted that the total RAN market will reach 10% by 2025 compared to less than 1% today. Undoubtedly, Open RAN lab trials and live deployments help close...

Fixed Wireless Access: The future of mobile is in your living room

The COVID-19 pandemic has exposed inequality in our society — and how lack of Internet connectivity can exacerbate that divide. Across the country, as students were sent home to learn remotely and workers were asked to work from home, those without reliable access to...

Three ways telecom leaders are harnessing the power of AI to drive CX and loyalty

Over the past year, telcos have been up against an acceleration of digital adoption that's been shaking up our industry over the past decade. The pace of change we've seen has only amplified underlying customer experience (CX) challenges, with leading brands in the sector...

The rise (and rise) of the intelligent RAN

By all accounts, 5G is off to a great start in 2021. Adoption has accelerated four times faster than previous LTE technology, resulting in 229 million 5G subscriptions worldwide as of December 2020. Yet even as users embrace the promise of 5G, the increasing...

Data demand is causing spectrum deficit; what can operators do?

Adding more spectrum and more cell sites can help operators overcome the deficit Consumer data demand is skyrocketing and is only expected to keep increasing in a 5G world. Spectrum to meet this demand, however, is not growing exponentially, giving rise to a significant...

Data privacy and health wearables in the workplace: Who should be accountable? (Reader Forum)

With the expansion of 5G networks, industry experts are watching to see how the proliferation of 5G will stimulate the growth of wearable devices. Even without 5G, the connected wearable device marketplace doubled in size between 2016 and 2019, and it is projected to reach more than one...

How does Open RAN impact the mobile network industry? (Reader Forum)

Open RAN vendors are racing to catch up with incumbent Single radio access network (SRAN) vendors when it comes to providing a complete, comprehensive offer. Going forward, Open RAN will be one of the foundations for building RAN, and as such, the new mainstream....