When Forrester Research came out with a report claiming that traditional telcos could become an endangered species, many thought the industry was doomed for a swift decline. With increased changes in the market and commoditization around the services that telcos …
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3.5 GHz spectrum rules create opportunities for equipment makers and service providers The explosive growth in mobile broadband traffic and its concomitant strain on limited spectrum resources has required the Federal Communications Commission to engage in creative frequency allocation. To …
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With all the challenges facing mobile network operators around the world – increasing competition, diminishing average revenue per user, network management costs, demanding customers who want more bandwidth – it’s no surprise that mobile virtual network operators are taking flight. …
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Just 10 years ago, enterprise technology was tied to a desktop or workstation, iPhones did not exist. Social collaboration meant instant messaging. Can you imagine a world today without mobile connectivity? Without the instantaneous access to information, or the inclusive …
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Reader Forum: Dissecting the 5G RAN where flexibility and fine integration will be king
by Reader Forumby Reader ForumIn this third of our “5G is coming!” series of articles, we look at the radio access network and its transformation projected in the “5G” era. As outlined in our first article, 5G is about supporting the Internet of everything …
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IDC forecasts that the installed base of the “Internet of Things” will be approximately 212 billion “things” globally by the end of 2020, and that these Internet-connected devices will generate nearly $9 trillion in annual sales. Make no mistake; IoT …
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In today’s world filled with cellphones, tablets and other smart devices, operators are on the hot seat to manage network services quickly in order to avoid a slow and overloaded network. Software-defined networking is generating a lot of attention, mainly …
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Reader Forum: The customer experience – one-night stand or long-term relationship?
by Reader Forumby Reader ForumEarlier this month, my wife and I celebrated a special milestone: we met for the first time exactly 8,000 days ago in London (I was cooking tarragon chicken and, yes, the rest is history). Counting the days feels like a …
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Reader Forum: 3 reasons private managed cloud providers are stalled and what they should do about it
by Reader Forumby Reader ForumIncreasingly, enterprises want the rapid provisioning and elasticity, self-service capabilities and on-demand advantages of cloud applications and services. But, they also want enterprise-class security, availability and manageability. Unfortunately, many are finding that’s easier said than done. On the one hand, …
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Reader Forum: Enabling mission-critical HD multimedia services to first responders
by Reader Forumby Reader ForumYou know the saying, “when the going gets tough, the tough get going.” That’s exactly what first responders need to do in emergencies or developing events. They need to be able to act responsibly and quickly, streaming real-time, high-definition video …
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Reader Forum: Digital transformation in the rapidly evolving mobile age requires letting go
by Reader Forumby Reader ForumWhile there are many benefits to living and working in our always-on connected world, there is one downside for business: It takes a lot more to impress mobile consumers than it did just a few years ago. Those awestruck early …
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Smart city development is on the rise. In fact, the smart city market is set to experience a compound annual growth rate of 22.5% between 2014 and 2019, growing from roughly $411 billion to $1.13 trillion during that five-year period, …
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Reader Forum: Traditional signaling service takes the connected world back to the future
by Reader Forumby Reader ForumIf you were to talk to an average mobile phone user, “4G” LTE access and over-the-top applications would be at the top of the list in terms of what is required from the network operator and handset. We’ve heard for many years now …
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As consumers, we’re delighted with each new wireless innovation that enters the market – like when we can take calls from a watch or when our children control their toy robot from a smartphone. As far as we’re concerned, the …
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Reader Forum: Minor phone problems decrease satisfaction, increase churn
by Reader Forumby Reader ForumAs mobile phones have become “smarter” over the past few years, they have also become essential to our everyday lives. Beyond merely connecting people, smartphones stream videos and music, monitor our health, manage finances and pay bills, and offer easy …
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Reader Forum: Why the rise in secure data affects the mobile operator
by Reader Forumby Reader ForumSince 2009, there has been a significant push to encrypt all Web traffic in order to protect Internet users against surveillance of the content of their communications. The goal was to transition from HTTP, which is notorious for being easy …
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Reader Forum: 5G is coming – don’t be distracted by new 4-letter acronyms
by Reader Forumby Reader ForumThe bigger 5G bang will be in the network In the first of our series of articles, “5G is coming: Wireless telecoms is dead, long live wireless IT,” we identified flexibility and simplification as two of the key cornerstones upon …
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How to manage mobility in a complex mobile world Out of the gate, the Apple Watch was criticized as not actually doing much other than serving as a fashion accessory with some nifty configurations. Consumers and businesses alike felt that …
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What is the real promise of mobility in the enterprise? Is it the ability to read and respond to e-mails on the road? To dial into a conference call? To work from home? These are all productivity enhancements, to be …
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Reader Forum: When enterprises and carriers get together, the result is a happy customer
by Reader Forumby Reader ForumMore millennials enter the consumer marketplace each year and their effect is drastically influencing a multitude of industries. Millennial consumers are mobile driven and hate not being able to engage with businesses on their terms. With the increased adoption of …
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Now that we’re well into the 21st century, any business that wants to be taken seriously needs to start leveraging every digital tool available to it. If you don’t, rest assured one of your competitors will. They could easily leave …
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The cable business typically doesn’t feature high on lists of dynamic industries that rapidly adopt innovative new technologies in order to deliver compelling new products and stellar customer support. Under the surface, however, cable operators are using virtualization technologies to …
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Reader Forum: Top 5 connectivity technologies to watch in 2015 and beyond
by Reader Forumby Reader ForumWith the “Internet of Things” reaching into every aspect of modern life, analysts predict the number of connected devices to reach around 5 billion by the end of this year – up 30% from 2014. By the end of the …
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Due to the proliferation of mobile devices, higher demand for mobile data and increased competition, communications service providers are constantly seeking new ways to monetize the immense amount of data that flows through their networks. Operators now have access to …
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If you were caught in a crisis situation, which would you rather have: Access to voice services on your smartphone or access to data? According to new global research commissioned by Amdocs and conducted by Hot Telecom, data wins out …