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Reader Forum: Enabling the new global mobile ecosystem

In the face of unprecedented worldwide growth in the use of mobile devices, mobile network operators are severely challenged to deliver the applications and performance users are demanding.

Reader Forum: New business models to maximize M2M revenues for carriers

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

Reader Forum: Banks now lead the charge in developing markets

The M-PESA mobile money transfer and payments service took the world by surprise in 2007 when it debuted a successful business based on serving a previously underserved population: the rural poor.

Reader Forum: Gaining operational advantages in the intensifying wireless market

Today’s intense wireless market is no place for the uncertain. Many providers know they aren’t ideally equipped for the current market, even if they’ve had long-term success.

Reader Forum: Don’t ignore thermal management when selecting outdoor enclosures

This column outlines the factors to be considered when considering outdoor enclosures (or cabinets) to house wireless electronic equipment. This will review typical environmental conditions

Reader Forum: Changes, challenges and solutions for next-gen networks

Advanced mobile services such as LTE are forcing mobile operators to re-evaluate macro-focused network architecture. Even 3G service coverage maps are believed to be optimistic in many cases,

Reader Forum: Meeting mobile broadband expectations with maximum efficiency

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers, we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible, but we...

Reader Forum: Good coverage comes in small (cell) packages

4G and LTE technologies will only partially deliver the efficiencies required to handle the necessary network capacity. Service providers are looking towards the use of small cells to help alleviate the capacity issue.

Reader Forum: RCS – Gaining traction, but misunderstood

Though mobile users have embraced traditional messaging services, today’s converging communication environment offers a wide range of alternatives. In many ways, subscriber loyalty is shifting from the mobile network operator

Reader Forum: Fiber everywhere? Hold that thought

Due to the rapid adoption of tablets and new bandwidth intensive applications, mobile data traffic doubled in 2011 and user demand is expected to increase 18-times by 2016. This tremendous capacity growth

Reader Forum: HALEA opens new business models for wireless operators

April 20 marked the one-year anniversary of the so-called “location-gate” controversy in which it was first revealed that Apple (and soon after Google) were tracking subscriber location information and storing that data

Reader Forum: Saving carriers money – The impact of ‘packet brokers’

Carriers and operators constantly face the challenge of containing costs while responding to rapidly changing business environments, especially when it comes to maintaining high visibility and compliance in their networks.

Reader Forum: Better passwords, better security

To many users, password policies are as daunting and ridiculous as the tax code. Nobody enjoys having to remember or type complex and difficult passwords day after day. Even worse is having to change those passwords month-after-month for no reason.

Reader Forum: How to turn customer service into a win-win

With smartphones and other connected devices powering so much of our daily activity, it becomes a big headache when something isn’t working right. A broken link in the productivity chain

Reader Forum: Mobile OS vendors continue to invest in mobile payments

In the last several weeks, two leading mobile operating system vendors moved into the mobile payments space. Apple announced its new mobile wallet Passbook that will debut with iOS 6 this fall.

Reader Forum: How AT&T, Verizon and Vodafone can recoup billions spent on carrier clouds

Look around. Cloud services are hot and everyone is trying their best to cash in. According to Informa, in 2011, 127 telecoms operators spent $13.5 billion in capital investments on carrier cloud infrastructure,

Reader Forum: Transforming the billing experience to win over customers

How often do service providers interact with their customers? If they’re providing the agreed upon service at the agreed upon price, chances are the interaction is limited.

Reader Forum: In-building DAS – cost savings with pushable fiber

DAS is an exciting technology as it allows for greater usage and bandwidth transfer in heavily populated areas. Whether building outdoor DAS or in-building DAS, fiber serves as the building block to a successful DAS implementation.

Reader Forum: Safeguarding mobile payments

With mobile phones set to become as indispensable as a wallet for buying goods and services, mobile payment developments are rapidly gathering pace and different service providers are competing for their slice of the pie.

Reader Forum: The secret lives of mobile employees

A 2011 McAfee survey entitled “Mobility and Security: Dazzling Opportunities, Profound Challenges” found that 63% of mobile devices accessing corporate networks are also used for personal activities.

Reader Forum: Giving your network a voice – the power of analytics

In today’s mobile world, the occasional dropped call or slow-loading app are bound to happen, but users are growing less tolerant of such “hiccups” and are more demanding of consistent mobile performance.

Reader Forum: Business as unusual – the way to get results

Business leaders and CEOs know that a “business as usual” approach often brings only the usual results, especially in a difficult economy. Service providers are also quickly discovering that “business as usual” is the wrong attitude,

Reader Forum: Selecting the right wireless technology for small cell backhaul

Most operators and market analysts agree that cost effective backhaul is the greatest challenge for wide scale small cell network deployments. The high cost, arduous city approval process and

Reader Forum: Wi-Fi vs. small cell – friends or foes?

There is a lot of buzz around the term “heterogeneous networks,” but a big reason for the attraction are centered around Wi-Fi and small-cell technologies and their business implication for major stakeholders