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How investment in 5G will play out in government, education — Part 1 (Reader Forum)

Three sectors are perfectly primed for expanded investment in 5G: government, education and manufacturing Today's enterprises are increasingly distributed and dynamic, with the need to connect remote workers, branch offices and mobile assets — and turn the data from billions of endpoints into actionable business...

Why partner ecosystems are key for monetizing 5G — and how operators can build them (Reader Forum)

Many hands make light work. It is an old saying that takes on significant new meaning for mobile operators looking for new markets to recoup their multi-billion-dollar investments in infrastructure and 5G spectrum. That will not be easy. In its first two years of commercial...

How 5G SA opens the door to real-time, contextual and personalized marketing (Reader Forum)

The marketing mantra of right offer, right customer, right time has been around for years, and in the telecoms industry offers have been relatively straightforward. Every communications service provider (CSP) has a system that sends alerts to customers (e.g. for topping up pre-paid accounts)...

Driving manual is not an option with 5G (Reader Forum)

5G networks are setting a generation of improvements in motion for both consumers and businesses with a wide range of new use cases from gaming and the metaverse, to driverless cars, robotics and Industry 4.0. Customers are demanding a lot: ultra-low latency, dynamic bandwidth, intelligent...

How to ensure 5G will pay off from day one (Reader Forum)

After all the time and money that goes into deploying a new 5G network, network operators need to know that their investment will pay off quickly. Once the network has been deployed and turned up, the prospect of ‘rip and replace’ to add features or...

Only industry collaboration can unlock the true potential of 5G O-RAN (Reader Forum)

Rome wasn’t built in a day. The same can be said of cloud-native, AI-optimized 5G open radio access networks (O-RANs), which are fundamentally different from any previous mobile generation. They are not just evolutionary, but a step change in how radio networks are designed...

Stop dreading POTS replacement and see the opportunity (Reader Forum)

An FCC order regarding POTS replacement scheduled to go into effect August 2 may prove to be a gift The end appears near for the workhorse voice-grade telephone system the United States relied on for more than a century. On August 2, 2022, local exchange...

The big benefits of better billing in a digital world (Reader forum)

Along the way to becoming one of the world’s largest 5G providers, India’s Jio also has shown telecom companies around the globe how to build a thriving, customer-focused 4G business in record time. This summer, Jio noted that its all-IP 4G LTE network has grown...

Diversification in the supply chain — a very 5G problem (Reader Forum)

The U.S., U.K. and Europe have all seen complexities and challenges arise from the initial lack of supply chain diversification in 5G network hardware. Most controversially the early dominance of Huawei led to U.K. and U.S. government concerns that the China-based firm posed a...

How telcos can create an empathetic customer engagement strategy (Reader Forum)

The telecommunications space is increasingly crowded. No longer does one provider rule ‘em all like the days of Ma Bell; now, traditional telecommunications providers are also competing with a host of over-the-top (OTT) communication applications and service providers. With all of this competition, telecommunications...

The biggest 5G revenue opportunity depends on edge ML — are telcos ready? (Reader Forum)

One of the most promising new revenue opportunities in 5G is network slicing. This allows spectrum owners to create private wireless networks which they can then rent or lease to enterprise users for short or long durations. By some estimates, the private 5G network...

For home IoT users, security help is on the way (Reader Forum)

There are few of us left who have yet to embrace the transformation of our houses into “smart homes” to improve our comfort and safety, and to lower costs. Devices in our homes now regulate the temperature more efficiently, monitor food to prevent spoilage,...

In telecom cyber security, wicked problems require wicked solutions (Reader Forum)

A new report by Darkhorse Global, a geo-economic and national security consultancy, makes some good points about the convergence of national security and industrial policy frameworks for telecommunications infrastructure. It outlines three “wicked problems” confronting today’s global ICT ecosystem.  First, vulnerabilities exist in all networks, hardware and software. Second,...

Mobilizing the future of 5G with no-code orchestration (Reader Forum)

5G holds promises we never imagined for our personal and professional lives. Through ultra-low latency, higher speeds, and ability to partition, or slice, network resources, businesses and industries are changing the way they operate and now how we live. And, of course, Telcos are...

Five reasons why partnerships will define the private wireless network era (Reader Forum)

A mining engineer, a 5G wireless technology provider, a value-added reseller and an excavation equipment manufacturer walk into a bar. No, it’s not the set-up for a joke. It’s a description of the kind of partnerships we can expect to see more often as we...

Why telcos must transform into techcos — and how to do it (Reader Forum)

Technology revolution is littered with success and failure stories; the first movers set the agenda and it is innovation in process as that generates lower cost, faster time to market and better quality. An analogy is something we take for granted today — robots...

Reimagine mobile customer experience with cloud (Reader Forum)

Year after year, in survey after survey, consumers overwhelmingly prefer self-service options over calling, chatting or face-to-face interaction with a business. These preferences grew with the pandemic, especially among Zoomers (Gen Z) and Millenials, who say they are using help centers, knowledge bases and...

How CBRS is bringing connectivity to school districts across the states (Reader Forum)

For students, having reliable internet connectivity is essential to ensure that they can access educational online content, both at school and when they’re at home. However, the pandemic highlighted the breadth of the digital divide and that many school districts across the States suffered...

Pardon the PON: How passive optical networks may solve the last mile conundrum (Reader Forum)

The term “last mile” typically evokes images of exhausted marathon runners somehow finding their second wind to stumble across the finish line. It’s the last expulsion of energy required to finish the race, and while the elite can do it, others slow to a...

Addressing the global rise of the SIM card swap (Reader Forum)

SIM card fraud unfortunately manifests itself in a number of ways, but one of the most pernicious forms is the SIM card swap. SIM card swapping is the process by which a hacker or bad actor obtains the personal information and mobile number of...

What value can fixed wireless access bring to mobile operators? (Analyst Angle)

Fixed Wireless Access (FWA) is a method of providing last-mile wireless connectivity to campuses, industrial facilities, Small Office/Home Office (SOHO), residential estates, etc., and has been growing in popularity since the introduction of 5G, which was commercially launched in 2H 2019. According to the...

How the mobile phone is at the center of security technology for businesses (Reader Forum)

IHS Market estimates that around 120,000,000 mobile access credentials will be downloaded by 2023. Businesses are moving away from traditional access control methods like keycards and are investing in mobile-first technology. Why is mobile-first technology becoming so popular in the security sphere? Keep reading as...

RF Coherency technology drives 5G RAN innovation (Reader Forum)

5G is fast becoming a reality driving new use cases and business models across industries, from cognitive technologies and robotics to industrial IoT, telemedicine and self-driving vehicles. However, the telecoms industry is at a crossroads — it needs to accelerate the 5G rollout while...

Supply chain issues & the chip shortage: How dealers can navigate a changing landscape (Reader Forum)

The global microchip shortage has had a serious impact on the automotive industry over the last two years, and the pandemic's effect on supply chains have turned the scarcity of inventory into a bigger challenge than many expected. While there’s no definite timeline, analysts...