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Reality Check: Leveraging service and network intelligence

Whoever said “bandwidth is free” wasn’t speaking for operators trying to meet exploding user demands for video and multimedia content and communications, all while retaining customers and generating bottom line profits for shareholders.

Reality Check: Big data, big opportunities for real-time experience management

With the increased availability of high-speed networks and end users incorporating mobile into their lives in an increasing number of ways, the amount of data generated through these interactions is growing exponentially.

Reality Check: So you’re sitting on big mobile data. What next?

Users love their smartphones and tablets and are increasingly comfortable in being in contact with the Web all the time; mobile data is getting big and estimated to be doubling every year.

Reality Check: Meaningful metrics for customer experience

The correlation between loyalty and customer experience is being brought to the forefront of organizations looking to improve their performance. Any organization can achieve nominal improvements

Reality Check: Why low PIM is critical for high-performance DAS

Distributed antenna systems are one of the fastest-growing types of cellular infrastructure. Global annual DAS sales will top $1 billion this year, ABI Research predicts. And by 2017, more than 2.5 million

Reality Check: Semiconductor company supply chains unprepared to meet mobile device demand

Mobile devices such as smartphone and tablets require powerful and innovative semiconductor chips far superior to those found in typical consumer electronics products. These chips are now in high demand because

Reality Check: M2M will be the next revolution

Spend a week in Barcelona, Spain, at the Mobile World Congress event, and you will come back home with a lot of intriguing ideas. You can be overwhelmed by the plethora of new, elegant, sleek tablets, smartphones and the like,

Reality Check: MWC shows rise in mobile services, applications as a service

The volume of cloud-based announcements at the Mobile World Congress in Barcelona last week reflected enterprises' interest in having mobile services and applications delivered “as a service.”

Reality Check: From parents to employers, everybody wants control

One of the biggest debates in wireless over the past decade is about who owns the customer: the mobile operator or a third party such as an over-the-top provider? What about when the user is a child

Reality Check: Wireless SON learning concepts

Self-optimizing network applications for heterogeneous networks address coverage and capacity optimization, energy savings and interference coordination, as well as handset management enabling

Reality Check: Policy in an LTE world

Communications service providers are deploying LTE networks, increasing the available bandwidth to their customers and finding that their existing models for revenue growth are not applicable

Reality Check: For CALA CSPs, ‘VPO’ means lower costs, happier customers

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Has this happened to you? You order something in a restaurant, but your waiter flubs the order and your appetizers...

Reader Forum: Wireless mobility management – 6 questions to ask

In the past, the idea of outsourcing telecom and IT infrastructure management was a scary thought for many companies. There were security concerns, worries

Reality Check: Operator opportunity – five key areas for elevating network performance

Network operators are under increasing pressure to delight their subscribers with media-rich and reliable experiences. Faced with that challenge, operators must innovate and capitalize on high-demand subscriber

Reality Check: Be secure, not ‘virtually’ secure

Virtualization was the “it” trend of 2010, much like bring-your-own-device (BYOD) is the dominant trend right now. Looking back at 2010, the inhibitors of virtual desktop infrastructure are remarkably similar to the concerns around BYOD.

Reality Check: Designing for the multi-platform, mobile consumer

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Although the recent Pew Research Center study, entitled The Explosion in Mobile Audiences and a Close Look at What It Means...

Reality Check: A lot of moving parts (or D., all of the above)

Call this the understatement of the year, and perhaps the decade. You get tired just reading the release, and get the sense that Sprint Nextel is more than busy, they are overwhelmed.

Reality Check: Social media takes off in Brazil—what that means for service providers’ NPS

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. We all know that Brazilians are very sociable people who love mobile devices in all their variety. But now, no...

Reality Check: Get the most out of your network

Is your network providing maximum value for you and your customers? It’s not an academic question, considering that in 2013, ABI Research estimates that North American mobile operators will spend a collective $10.5 billion on LTE and other network upgrades.

Reality Check: Virtualization can be a safe alternative for BYOD adoption

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. A study released last week by Associação Brasileira de e-business (Brazil e-business association) empirically proved something that has already been...

Reality Check: Got (wireless) growth?

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Greetings from Dallas, home of Texas-style fog. It’s been a crazy weather week in “Big D” –...

Reality Check: The importance of methods and processes in conducting projects

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Were you able to organize all the projects by the end of 2012 that must be conducted during 2013? If...

Reality Check: Shared data plans present challenge and opportunity for carriers

The adoption of mobile devices is seeing phenomenal growth. By some estimates, there are approximately seven billion mobile devices, one for every man, woman and child on Earth, and that number could grow to 10 billion by the year 2016. From the mobile operator’s perspective,...

Reality Check: Evolution of operator tiered pricing and service-based pricing models

As mobile data consumption continues to skyrocket, service providers must constantly evolve in new and innovative ways to enable subscribers to engage with mobile data without fear of unexpected expense.