Reality Check

It’s a delicate (some might say indelicate) question to ask – What is your mobile strategy? But I’ve learned not to make assumptions when companies come to us looking for help with their mobility issues.

In today’s world of instant Internet gratification, speed is undeniably a critical component of the customer experience with a mobile operator’s service. How quickly one can upload or download things,

For the past few years, at my direction, Accenture has studied usage of technology by consumers to identify major trends that might assist our corporate clients. Our most recent survey

In late February, I participated in a panel session at the Mobile World Congress event titled “Mobile Enterprise: Maximizing Workforce Productivity in the Age of Consumerization.”

Despite the increases in today’s mobile malware, many mobile operators and subscribers continue to be virtually blind to the full extent of the problem – they simply react to incidents as they occur and

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. In the current, fast-developing ICT …

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Spurred by the need to …

“The customer is always right” is an axiom that has never held more truth than in today’s hypercompetitive mobile market. Subscribers around the world have become accustomed to always-on mobile services,

With the proliferation of mobile devices around the world, which includes the recent invasion of tablets, the number of mobile Web users has grown to 1.2 billion.

Brazil’s recently passed Conditioned Access Service law, which was passed last September, or the new Brazilian pay-TV law seemed to diminish market rumors that femtocell adoption would be encouraged by Brazilian Regulation in 2011, due to a regulatory change on femtocell-related taxes.

Android devices are clearly the target of mobile malware with a 400% increase in Android infections in the latter part of 2011. So why is the Android platform so vulnerable?

Almost overnight, tablets have become a key component of many computer companies’ growth strategies – and for good reason. Based on one of our recent studies, tablet demand will surge to 200 million by 2014,

While mobile malware grew substantially in 2011, most of the attacks lacked sophistication and the ability to make money for cyber-criminals.

The Brazilian telecommunications market will over the next two years will face its best time since its opening to private initiatives. Here are eight issues, facts or trends, that deserve attention.

Smartphones are now the majority of mobile phones in countries such as the United States, and at the end of 2011, nearly 15% of U.S. consumers went online using a tablet,

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Brazilian Picture The number of …

The most user-friendly ways for humans to interact with machines often center on something that every person is born with. One of the best-known recent examples is how smartphones quickly shed the stylus in favor of touch.

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Brazil has finally awoken to …

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Every once …

The explosion in Brazil’s class C population — defined as families with monthly incomes of $660 to $2,850 — has been accompanied by changes in consumer spending habits by members of that class, especially in the mobile phone market.

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Fifteen years …