In today’s dynamic business landscape, it’s essential to provide exceptional customer experiences (CX) efficiently while alleviating the burden on agents. This requires the use of automation and related technologies to expedite and manage manual processes, ensuring they keep up with fast-changing customer expectations.
Fortunately, business...
RCR Wireless News received the below 2025 predictions via email from Nvidia. They are attributed to the company's Senior Vice President of Telecoms Ronnie Vasishta.
The AI connection: Telecommunications providers will begin to deliver generative AI applications and 5G connectivity over the same network. AI radio...
In today’s increasingly competitive and digitalized world, telcos strive to remain relevant, but various challenges abound in both B2B and B2C segments. B2B customers, for example, can have a difficult relationship with their telcos across countless portals and assisted channels, creating unnecessary friction in...
Fraud management is emerging as a pivotal area where generative artificial intelligence (GenAI) and AI agents are providing cutting-edge fraud detection and prevention techniques that enable telcos to more effectively fight fraud. The telecom industry has long been encumbered by reliance on manual, labour-intensive...
I know that now is the time of year for industry leaders to rattle off their top five predictions for the coming year, offering up a list of bullets that just so happen to fit into their product launch plans for the new year....
A couple of submissions from Nokia, here, in response to RCR's request for industry soothsayers to step forward, and tell us about the year ahead – in industrial networking, computing, sensing, analytics (and everything in between) in the name of digital change.
Carlijn Williams,...
In an era defined by rapid digital transformation, robust and reliable wireless networks are indispensable to modern connectivity. Nearly every aspect of daily life relies on seamless internet access, so the importance of strategic wireless tower placement has grown exponentially. Expanding 5G networks, coupled...
The internet of things (IoT) continues to grow apace as more industries connect devices for commercial and operational reasons. Transforma Insights forecast global IoT connections to land at 18.2 billion this year, with a projected rise to 20.4 billion next. It is a linear...
The rapid adoption of artificial intelligence (AI) in industrial enterprises is reshaping the way organizations view and implement cloud strategies. Industrial enterprises generate a staggering amount of data – from factory sensors to supply chain systems – and leveraging this data effectively is becoming...
Think of all the technologies an enterprise needs to operate – cloud services, robotics, mobile devices, IoT devices, and so on and so forth. What do all of these things have in common? In some capacity, they must always stay connected to a network....
The IoT landscape is poised for innovative developments. Central to this transformation is LoRaWAN, which has steadily established itself as a cornerstone of IoT innovation. LoRaWAN enables low-power, long-range connectivity, making it ideal for applications ranging from smart utilities to remote agriculture. But what...
The geospatial landscape has evolved significantly over the last few years as digitisation has become embedded; however, this also means that advanced mobile requirements can be difficult to achieve with traditional Graphical Information System (GIS) tools.
Today, location services are a crucial part of our...
Generative AI hype hinges on its novelty: new creative possibilities, business applications, and growth opportunities. For manufacturers, this technology has the potential to streamline supply chain management, help plant managers proactively address maintenance problems and drive efficiency across manufacturing sites.
Today’s industry leaders are exploring...
In November, President-elect Donald Trump announced he would appoint Brendan Carr as the new chairman of the FCC. A Republican currently serving on the Commission, Carr will aim to redirect the FCC’s focus toward broadband expansion — especially in rural areas, streamlined infrastructure development...
Enterprise 5G networking has shown relatively slow growth since inception, with complications emerging from a cost and unfamiliarity perspective. This is to be expected, given the long legacy of Wi-Fi as the enterprise connectivity solution, and little current market education.
However, with the emergence of...
The industrial landscape is experiencing a revolutionary transformation as private 5G networks emerge as the backbone of next-generation automation. In 2025, we’ll witness a significant shift from pilot projects to comprehensive implementations, particularly in regions where spectrum for private 5G networks has been made...
IoT continues to be a dynamic and evolving field, with 2025 set to bring key transitions in technology, market dynamics, and regulatory frameworks. Transforma Insights has outlined ten critical themes, or ‘Transition Topics’, expected to shape the IoT landscape in 2025, and set to...
Much has been made over the glacial pace at which the U.S. Department of Commerce’s National Telecommunications and Information Administration (NTIA) is rolling out its Broadband Equity, Access, and Deployment (BEAD) program. To date, not a dollar of the $42.5 billion program has been put...
We’ve all seen it: a lonely shopping trolley, marooned in the middle of nowhere – often in a stream or park, or the most obscure and unexpected places. It means no harm. But it is out of place; it is not where it belongs....
6G work is dominated today by research, but the next two years will see the balance shift from research to actual development. The industry has aligned on the timing of the first implementable standard for 6G to be complete no earlier than March of...
The O-RAN Alliance was developed to drive advancements in RAN by separating the management and control plane from the user data processing plane
3GPP Radio Access Network (RAN) technology has evolved from the second through third, fourth and fifth generations, to significantly increase air-interface efficiency...
Kicking of the 2025 version of RCR Wireless' annual crystal-ball gazing – to consider how the broad Industry 4.0 market (covering private networks, industrial IoT, edge computing, AI analytics, and everything else) might develop in the next 12 months – the ever-ready Wienke Giezeman,...
The level of attention on generative AI (gen AI) in business is no longer a surprise. It promises game-changing disruption – faster and more cost-effective operations, improved customer and employee experiences, and a competitive edge. The fact is that gen AI is evolving at...
As the 2024 US Presidential Election approached, political robocalls and robotexts surged. Potential disinformation campaigns, scams and AI-generated deepfakes may hae been increasingly used to attempt to confuse and mislead the public, posing potential risks to voters and further eroding trust in the voice...
