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Verizon Enterprise launches new interactive calling tool for customer service

New Verizon Enterprise offering is aimed at better mobile device integration, multimedia customer care Verizon Enterprise has launched a new offering that integrates a mobile device-based multimedia experience into customer care interactions, so that customers and agents can not only speak but relay information that utilizes the...

Smart parking continues to expand with cloud platform

The Scout smart parking platform includes new analytics capabilities and a redesigned user interface U.S. parking technology solutions provider NuPark has unveiled its next cloud-based smart parking management platform dubbed Scout. The new version will allow parking professionals to gain greater efficiency, access, and better visibility...

Software launches focus on AI, analytics, 5G for operators

Vendors increase support for AI, analytics, 5G A number of product launches this week aim to help operators navigate an increasingly software-centric world by better leveraging their networks and moving toward becoming digital businesses. At TM Forum, Netcracker made its most recent platform release with the launch...

Focused on AI and drones, Amazon expands R&D

The new Amazon R&D facility will be located in Cambridge and employ 400 people Amazon has announced a significant investment to boost its research and development activities in the U.K. with the opening of a new Development Centre site in Cambridge. The new facility will have...

AT&T, Oracle sign major cloud agreement

AT&T to migrate thousands of existing Oracle databases to Oracle cloud AT&T continues its shift toward software- and cloud-centric operations with a new agreement to move "thousands of its large-scale internal databases" to Oracle's cloud-based infrastructure-as-a-service and platform-as-a-service. The move involves migrating many existing Oracle databases...

New lab to boost SDN/NFV development in China

Lab aimed at speeding development, implementation of SDN/NFV Broadband Forum and the China-based SDN/NFV Industry Alliance plan to set up a joint lab in China for testing aimed at accelerating the development and implementation of software-defined networking and network function virtualization. The two organizations will work together...

SD-WAN development and adoption hitting an ‘inflection point’

VeloCloud provides insight into the current SD-WAN market, noting strong uptake by telecom operators and enterprises. The ongoing development and deployment of software platforms by telecommunication providers under the guise of software-defined networking, network functions virtualization and cloud technologies continues to roll across...

Telefonica and Huawei testing AI to drive quality of experience

Telefonica has opened three new service operations center to trial intelligent network management Spanish telecommunications giant Telefonica has deployed three dedicated Service Operations Centers (SOCs) in Argentina, Chile and Germany to test AI-based intelligent network management. The European telco launched the new centers using Chinese vendor...

Canonical set for leadership change amid possible job cuts

Canonical, which is the driving force behind the Ubuntu platform powering OpenStack deployments, set to have founder retake CEO position in July. Canonical, which is best known for its support of Ubuntu deployments, is set to change leadership with current CEO Jane Silber...

ONAP Project moves on code release; names new members, directors

SVP of AT&T Labs Chris Rice named chair of ONAP Project just weeks after its formation out of The Linux Foundation; releases code in bid for collaboration. Mere weeks after its formation, the Open Network Automation Platform Project released its code and documentation...

AT&T trials white box switch running live customer traffic

AT&T claimed the white box trial was a telecom industry first and included partners Intel, Delta Electronics, Broadcom, SnapRoute, Edgecore and Barefoot. In its ongoing quest for greater software control over its network operations, AT&T said its engineers recently completed the successful...

Sprint and DT join AT&T, Verizon and China Unicom at CORD Project

The CORD Project, which is focused on using NFV, SDN and cloud technology to re-invent data centers, adds carriers Sprint and Deutsche Telekom to its ranks. The CORD Project said it attracted new members in Sprint, Deutsche Telekom, Ixia and Xpose as...

ETSI renames MEC focus with expanded view on hetnets, LTE, 5G, Wi-Fi

ETSI’s MEC plans were signified with a name change and expanded focus to include hetnets using LTE, 5G, fixed broadband and Wi-Fi technologies. Highlighting the rapidly expanding scale and scope of mobile edge computing on the greater telecommunications space, the European Telecommunications Standards...

As NFV matures, is the infrastructure ready for automation?

Napatech discusses the role of NFV in moving telecom into the cloud As carriers gradually work out how to automate increasingly complex networks, NFV is the clear solution, but deployment has been slow. Management and orchestration have been stumbling blocks, but major progress has been...

Kagan: Samsung Bixby brings AI to Galaxy S8

After the Galaxy Note 7 battery disaster several months ago, Samsung teased us with their upcoming AI services. Last week Samsung introduced Bixby, which is their new AI service. It is similar to Apple Siri, Google Now and Microsoft Cortana. It is on the...

Finding the connection between 5G and CORD

Support for the central office re-architected as a data center design continues to grow, but what the connection between CORD efforts and 5G? On this week’s “NFV/SDN Reality Check,” we speak with Radisys on the connection between the telecommunication industry’s move...

China Mobile: Telecom needs same agility as IT industry

SAN FRANCISCO – In a keynote presentation at the IEEE's Wireless Communications and Networking Conference, Chih Lin-I, chief scientist of the China Mobile Research Institute, highlighted the need for the telecom industry to embrace the agility associated with software-centric operations. Chih-Lin I showed slides quantifying...

CenturyLink claims CORD first using its own virtualized broadband network gateway

CenturyLink notes use of CORD design as part of virtualized broadband network gateway is part of extensive virtualization use in IP core by end of 2019. The telecommunications industry’s adoption of the central office re-architected as a data center design continues as...

Google expands telecom SDN support, partners with Bharti Airtel and SK Telecom

Google said it plans to build software platforms allowing mobile operators to run network services in virtualized environments. Google recently bolstered its telecommunications-based software moves, announcing deals with Bharti Airtel and SK Telecom, and plans to build a platform designed to allow...

TM Forum CEO highlights enterprise digitalization as driver for telco growth

'Engaging enterprise is mandatory for all operators to really grow their business,' according to TM Forum CEO Nik Willetts. In an interview with RCR Wireless News at Mobile World Congress 2017, TM Forum CEO Nik Willetts gave an update on adoption of...

Linux Foundation ONAP builds on open source ECOMP, Open-O

The Linux Foundation discusses its ONAP Project, which is focused on consolidating efforts around open source orchestration and management. On this week’s “NFV/SDN Reality Check,” we speak with The Linux Foundation to discuss its recent move to consolidate its open source enhanced control,...

Virtualization is accelerating, but devops transition remains problematic

Devops transition is 'No. 1 pain point' as operators embrace virtualization. As operators move to embrace virtualization on the road to "5G," can the workforce keep up? Many leaders in the space have worked to aggressively retrain employees – shifting emphasis from hardware-based functions to...

Empowering Mobility One Customer at a Time

From opening an app to closing a deal, almost everything we do during a day is made simpler by reliable wireless service. What isn’t simple is deciding how to deliver reliable service to employees or customers, day in and day out. Many enterprises and venues...

Verizon, Atos, CableLabs join ETSI Open Source MANO project

ETSI Open Source MANO initiative swells to 60 organizations with arrival of Verizon, Atos and CableLabs as new members. Verizon Communications is one of the latest telecommunication operators to join the European Telecommunications Standards Institute’s Open Source MANO project, which is focused...