Two major customer management services will join forces as Convergys Corp. (CVG) acquires Stream Global Services Inc. for $820 million, creating the second-largest such company in the world, after Amdocs. Convergys clients include AT&T and Comcast and Stream's customers include Microsoft and Salesforce.
The...
In-flight Wi-Fi provider Gogo Inc. has expanded its network to Canada, with its first phase of its air-to-ground network live now and the rest expected to be turned on in the first quarter.
The expansion will allow Gogo to offer in-flight Internet service on flights...
AT&T chose the Consumer Electronics Show as the venue for the launch of a new data pricing strategy that will let companies pick up the tab for mobile subscribers. Comparing its sponsored data plan to 1-800 numbers, AT&T said today that corporate sponsors will...
ZTE is looking to make a bigger name for itself in the U.S. market, announcing a handful of new smartphones at this year’s CES event, with some of those devices already set to launch with domestic operators. The devices hit established and emerging segments,...
Perhaps hoping its news would be quickly overshadowed by CES, HTC reported net income that was less than half what analysts were expecting for the fourth quarter. The struggling Taiwanese smartphone maker earned $10 million on revenue of $1.3 billion as aggressive competitors including...
T-Mobile US may be known as the “un-carrier,” but just like regular carriers it needs spectrum to operate.
To fulfill that need, the carrier this morning announced a deal with Verizon Wireless to acquire highly-coveted low-band 700 MHz A-Block spectrum licenses for $2.365 billion and...
Devices: What's Inside? Smartphone manufacturers are steadily increasing device capabilities with new components, more powerful chipsets, and more software. RCR Wireless takes a look at what's inside high-end handsets and at the increasingly complex process of integrating components and software from various suppliers in...
Increasing interest for pre-fabricated modular data center to cope with the expected data boom in developing countries: Developing countries are next in line for a data boom,
About a decade ago, just over 200 million Americans used cell phones. The iPhone, LTE service and the mobile app as we know it were still years away. Fast forward to present time:
As companies everywhere begin to re-examine their business processes, decision-makers need to consider the many benefits that machine-to-machine technology can bring to the table.
Welcome to our weekly wrap-up of everything in the world of telecom software. We hope everyone had a fun and safe New Year's Eve and Day. Due to the holiday things have been a little slow in the world of telecom software, so this...
With voice over LTE is expected to be rolled out soon and gain momentum in networks through 2016, testing will be critical to its success, according to a new report by Heavy Reading.
Experts across the ecosystem agree that the quality of VoLTE must be...
Following months of pointed bards from rival T-Mobile US, AT&T Mobility is looking to take the offensive in what has become a heated battle between two of the country’s largest wireless operators.
AT&T today said it would begin offering T-Mobile US customers up to $450...
December marked a milestone for LTE coverage in Brazil, with carriers hitting the deadline for providing LTE services in both FDD and TDD modes in all 12 cities that will serve as the headquarters for the FIFA World Cup. LTE services have been active...
A recent report from the GSMA predicts an increasingly tough few years ahead for mobile carriers, with global revenues dropping 16% by 2017. With subscriber penetration
A new, faster Internet: Internet giants like Google and Apple are investing in making the Internet faster. A faster Web serves more content, adds and searches, which by end of the day means
Security continues to be a hot topic in the age of the smartphone as consumers are becoming increasingly comfortable storing more personal information on their mobile devices. What was once an inconvenience of having to re-input phone numbers should a wireless phone be lost,...
The advent of LTE technology has been transformational for the mobile industry. As carriers build out their LTE networks, users gain the benefit of a faster and richer user experience.
ZTE Corp. has made its New Years resolutions, outlining where it will put increased resources and focus in 2014 and revamping some of its leadership.
Shi Lirong, president of ZTE, said in a statement that it is important for the company to become "faster, more...
With apparently not enough on its plate, Sprint is reportedly looking at bringing back the Nextel brand to target enterprise customers as well as consolidate its prepaid operations under one brand, according to TechCrunch.
The story, citing un-named insiders at Sprint, said that the carrier...
Nokia saw huge changes in 2013: returning to profitability, buying out Nokia Siemens Networks and selling off its smartphone business to Microsoft. Now, Nokia closed out the year with a major victory in Germany in its ongoing patent fight with Taiwan-based HTC.
On Dec. 30, a Munich...
In 2013, we saw the incumbents beginning to roll out or make progress in planning LTE roll outs to smaller towns and cities in rural America. This will catch fire in 2014,
"Ruggedish" smartphones is a global trend – and traditional rugged computer makers are best equipped to supply truly rugged smartphones and tablets: The cracked display is a common sight these days.
Editor’s Note: The RCR Wireless News Time Machine is a way to take advantage of our extensive history in covering the wireless space to fire up the DeLorean and take a trip back in time to re-visit some of the more interesting headlines from...
