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Measuring diversity & inclusion in telecom requires a ‘holistic’ approach

When assessing diversity efforts within telecom, STL's Research Director said gender is only one aspect taken into account As part of its analysis of sustainability maturity across the telecom industry, STL Partners explores company progress around diversity, equity and inclusion (DE&I), explained the consultancy’s Research...

Editorial Report: What will the wireless workforce look like in 2030?

The evolution of 5G into a more mature, software-defined and cloud-native network technology brings with it material changes in the types of skills operators need. Against the backdrop of a shift from telco to techco, we speak with industry experts to understand how the...

Is software engineering the biggest telco skills gap of all?

The U.S. Labor Department estimates that the global shortage of software engineers may reach 85.2 million by 2030 A shift towards network virtualization and software-defined networking is one of the telecom trends that Corning's Director of Wireless R&D and Chief Technologist Shirish Nagaraj believes is most...

How are rural broadband efforts impacting the telecom workforce?

With the broadband sector now flush with cash, another challenge has emerged: finding the fiber techs to do the job The Covid-19 pandemic put the need for more ubiquitous broadband front and center as those lacking adequate connectivity struggled to make the necessary shift to...

EU backs $100m venture capital fund for ‘Industry 5.0’ (Industry 4.0 with-a-conscience)

Zurich-based venture capital group Momenta has launched a $100 million target fund for ‘Industry 5.0’ tech – basically, for startups pushing Industry 4.0 with-a-conscience. The new fund is backed by the European Commission, which told IoT Solutions World Congress (IOTSWC) in Barcelona, where the...

Three network trends impacting the wireless workforce, according to Corning

Corning exec: 'The fundamentals we are putting down now will carry forward to 6G' The evolution of 5G into a more mature, software-defined and cloud-native network technology brings with it material changes in the types of skills operators need. As a result, telecom companies are...

Tech workforce hit again: Google cuts 12,000 jobs

Layoffs began immediately in the U.S.; other countries will follow, says Google CEO Google is the latest technology giant to announce mass layoffs amid ongoing economic challenges hitting the sector. CEO Sundar Pichai sent an email to the company’s staff Friday indicating that jobs cuts...

Microsoft is cutting 10,000 jobs

In a memo sent to employees, Microsoft's CEO called such decisions 'difficult, but necessary' Microsoft today issued a filing that detailed plans to lay off 10,000 employees as part of broader cost-cutting measures. Company CEO Satya Nadella discussed the job cuts at this year’s World...

DNB and Ericsson launch 5G academic program in Malaysia

This program is the first customized learning course on 5G and digital technologies offered by Ericsson at a nationwide level Digital Nasional Berhad (DNB) and Ericsson have launched a free online academic program on digital technologies and 5G for all students at the post-secondary level...

Virtual training technologies will begin to replace everyday training in 2023 (Reader Forum)

Augmented reality and virtual reality (AR/VR), also known as immersive mixed reality, have been making great headlines for video gamers. But the technology is also making significant strides in helping businesses in many industries handle critical tasks, like employee training. Business owners and department managers...

Nokia to invest $248 million to expand its headquarters in Ottawa

Nokia said that this transformation project is expected to create more than 340 new high-value jobs Nokia Canada announced plans to transform its facility in the city of Ottawa into a sustainable research and development (R&D) hub with funding from the federal, provincial and city...

The contact center workforce is changing — here is how you can stay competitive (Reader Forum)

As emerging technologies evolve and social expectations change, a new kind of modern contact center is needed From healthcare to banking to retail and beyond, businesses depend on contact centers to meet — and exceed — customer and employee experiences day in, day out. In...

Mavenir sales job cuts suggest shifting Open RAN market

Mavenir is 'looking to optimize,' said executive A month and a half after reports emerged about widespread layoffs at Parallel Wireless, Mavenir, another Open RAN vendor, appears to be doing the same. Just like in the case of Parallel, Mavenir’s marketing team has reportedly...

Customer satisfaction drops as wireless staff turnover rises: JD Power

Amid a tight labor market still navigating the fallout from the global pandemic, staff turnover in wireless retail stores and customer service channels is having a noticeable impact on customer satisfaction, according to a new survey from JD Power. "Longer wait times, lack of...

Parallel Wireless cuts jobs, cites slow Open RAN adoption, supply chain

Analysts remain optimistic that the job cuts don’t suggest larger problems brewing beneath the surface Open RAN vendor Parallel Wireless reported widespread layoffs earlier this week, citing economic conditions and the slower-than-expected pace of Open RAN adoption. While the company has not disclosed a number,...

Cisco, Telenor Group tackle digital transformation with extended agreement

The Cisco and Telenor partnership addresses the digital divide and enhances enterprise services and security solutions Cisco and Telenor have signed the fourth iteration of a Joint Purpose Agreement (JPA) — first established in 2018 —  to support digital transformation by addressing the digital...

‘Hybrid work doesn’t work without the network’: Cisco announces new Wi-Fi 6E, 5G solutions

Cisco released Wi-Fi 6E access points and a private 5G managed service designed specifically for the hybrid work environment Cisco clearly believes that work from home is here to stay, at least to a certain extent. The company has introduced Wi-Fi 6E and private 5G...

Cradlepoint, Verizon hit wireless WAN milestone, cite need for agility during COVID

There are now 1 million Cradlepoint routers deployed at the edge of the Verizon network Cradlepoint and Verizon see 5G as a driver behind the accelerated adoption of wireless WAN currently taking place across several industries. As evidence of this acceleration, the companies have pointed...

The three key components of preparing enterprise networks for the hybrid workforce (Reader Forum)

As enterprise IT leaders plan for 2022, the hybrid model blending remote and in-office work is likely to be the new normal. According to research from IDC, more than half of workers are planning to continue to work remotely or arrange a hybrid approach...

Deutsche Telekom, Cisco redesign network in Europe to improve internet reach, speed

Cisco exec: 'We have seen the world transform over the last year and a half, and the internet had to transform with it' Deutsche Telekom (DT) and Cisco have been working together on what they refer to as a shared vision “to connect more people...

Samsung and GBL deploy 5G testbeds for US DoD for AR, VR military training

The US DoD testbeds will use Samsung’s mmWave and mid-band 5G radios Samsung and GBL Systems Corporation (GBL), which provides advanced technology solutions to the U.S. Department of Defense (DoD), have begun deployment of new 5G testbeds for Augmented Reality (AR) and Virtual Reality (VR)...

Well, technically… a hybrid workforce maximizes flexibility and productivity: Qualcomm’s Heather Ace (Ep. 46)

Qualcomm's Chief Human Resources Officer Heather Ace describes the company's hybrid approach to in-office work post COVID and the importance of focusing on mental health and workplace equity. She also shares how her own experience onboarding remotely informed how she tackled these challenging topics.

‘Responsible business isn’t philanthropy’: Verizon commits $1 billion to rural broadband expansion

Verizon offers LTE Home Internet in 189 primarily rural markets in 48 states As part of its Citizen Verizon business plan, Verizon announced last week a $1 billion investment in the expansion of rural broadband, as well as new programs and initiatives to further help underserved communities bridge...

The shift to software-based networks means a workforce shift as well

Back in 2017, an EY telecom survey asked telecommunications CIOs and CTOs what they thought were the biggest opportunities and obstacles facing them in the next three years. Virtualization was already seen as one of the most important enablers of innovation. The two biggest...