Recent research on cellular subscriber churn conducted by customer satisfaction powerhouse J.D. Power and Associates calls into question the industry's "more-is-better" approach to retail distribution of service.J.D. Power for years has conducted customer satisfaction studies for a broad range of consumer products and services,...
The National Association for Business and Educational Radio announced the release of its ninth edition of The NABER Resource. The guide is a comprehensive source of Federsl Communications Commision rules, regulations and licensing, said NABER. "It includes current addresses, fee and form information through...
Cellular carriers and manufacturers need to appreciate the value of analog technology well into the future if they want to succeed, said industry consultants at an annual strategic cellular and wireless radio seminar.For the first time in the seven-year history of the seminar, presented...
Frank McGillivray has been promoted to vice president of Transaction Billing Resources, a provider of credit card processing for the telecommunications industry.Also, Donna Tucker has been appointed TBR's accounting supervisor, responsible for account management. The 7-year-old company has recently expanded its offices to make...
