The hype surrounding the potentially transformative impact of artificial intelligence (AI) and machine learning (ML) on the telecoms industry is impossible to ignore. AI was the talk of the town at Mobile World Congress in Barcelona, again, at the end of last month, as...
The categorization of artificial intelligence (AI) in telecoms can be cut any number of ways. Spanish telecoms group Telefónica identifies four business needs: in business optimization, market insights, customer engagement, and business innovation. Francisco José Montalvo, director of its ‘fourth platform’ business, says these...
