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Get ready for even smarter business software (Reader Forum)

AI will make expense reporting, sales, manufacturing and other work applications  a lot more useful—and hopefully less annoying It’s not just your home appliances that are getting smarter. Artificial intelligence (AI) is making its way not only into homes via Internet-connected speakers, thermostats, and insert-your-favorite-kitchen-gizmo-here. It is also...

Four ways CSPs can use AI to gain new subscriber insights, out-market OTT competitors and deliver a better customer experience (Reader Forum)

Service providers are sitting on more marketable data than even Google -- but they’ve been slow to harness it for profit. Here are some ways they can turn things around Not even Google can rival the wealth of consumer data that communication service providers (CSPs)...

Today’s assurance vs. tomorrow’s assured networks, Part 2 (Reality Check)

In part 1 of this series, we discussed the state of networks heading into 5G, and why we’ll need to move beyond today’s concept of assurance. To achieve tomorrow’s agile, self-organizing networks that can uphold absolute assurance, we’ll need five key components: AI, a...

Intel talks AI/ML for ‘context-aware wireless’

AI/ML can provide location data used to optimize wireless performance Wireless networks are becoming increasingly complex and, with 5G looming, that will only continue as the mix and density of devices, as well as variability in application requirements, grows. A key to managing this complexity...

Google, LG Electronics ink agreement to target smart city projects

  Google will apply IoT, big data and AI to the targeted smart city initiatives   Google has signed an agreement with South Korean firm LG Electronics to focus on the development of smart cities powered by the internet of things, big data, and artificial intelligence, Korean...

Why AI is the only way for telcos to create order and opportunity in the 5G era

There is massive disruption in the telecoms space, driven in the main part by the shift from proprietary hardware to commoditised hardware, and by the virtualisation of network functions in software. We are seeing this in the core network, the radio network, and at the...

Why any developer can leverage artificial intelligence (Reader Forum)

Artificial intelligence is a technology that presupposes the advents before it and builds upon them to create an invention of endless applications and limitless possibilities. AI is, in no uncertain terms, a revolutionary technology with implications well beyond its surface. Research continues to further our...

Forget about telecom call centers – here’s how to build a chatbot (Reader Forum)

Industries are turning to chatbots to deal with customer care interaction. It’s no wonder why — they can easily deliver answers and solutions via a simple user interface any time of the day. In this article, Olivier Engel of Sicap, explains how telecom service...

AI will create 133m new jobs by 2025, but not enough people to fill them

Artificial intelligence (AI) will create more jobs than its takes away, as well as bringing new efficiencies and profit making to enterprises. This is the conclusion of new research into the impact of AI on the global workforce, as well as the prevailing opinion...

Rogers Communications partners with UBC to build 5G Hub in Vancouver

Rogers aims to start deploying 5G-ready network equipment and infrastructure at UBC starting in early 2019 Canadian telecom group Rogers and the University of British Columbia (UBC) have inked a three-year, multi-million dollar partnership deal to build a real-world 5G hub on the UBC campus...

Samsung to recruit 1,000 data scientists for New York AI research hub

Samsung said it aims to employ about 1,000 specialists globally in the AI field   Samsung announced plans to open a new artificial intelligence research centre in New York City, with the aim of strengthening the company’s AI capabilities. The South Korean firm said the new AI...

NTT DoCoMo announces plans to trial pest-monitoring device

The device will feature image recognition functionalities based on DoCoMo’s AI technology   Japanese telecom operator NTT DoCoMo plans to start trials of a new greenhouse pest monitoring device, the company said in a statement. The device uses an ultra low-power, battery-operated, wireless high-definition camera in conjunction...

Las Vegas applies AI to smart city operations to detect faults and outages

Las Vegas, in Nevada, is using artificial intelligence to detect and fix issues within its IT systems, including those underpinning its various smart city projects. California-based FixStream said its deal with Las Vegas is the first implementation of artificial intelligence (AI) for IT operations...

Germany spurs AI with state incubator, JEDI network and BMW backing

Germany has made its move in the international AI arms race with state support for tech start-ups, a ‘JEDI’ innovation network with France, and backing for its ‘Cyber Valley’ set-up from industrial giants including BMW, Daimler, Porsche, and Bosch. The German government is to create...

Computer vision in manufacturing: definition, history and use cases

In terms of digital technology, computer vision is as old as the hills. In popular terms, its theory of expanded machine consciousness emerged just as Bob Dylan and The Beatles took a more experimental musical turn. It has its roots in a 1966 summer holiday...

What is deep learning?

Deep learning is a machine learning method that uses multiple layers of nonlinear processing units in cascade. It can be supervised, for things like classification, or unsupervised, for pattern analysis and more. IBM’s Romeo Kienzler prefers to use the term Cognitive System: “A cognitive...

Using an “ABC” approach for successful digital transformation (Reality Check)

In the present era, it may be difficult to imagine communication service providers (CSPs) not moving toward digital transformation in some way. The new evolving technology ecosystem, demanding customer preferences, and competitive threats present a new playground where CSPs can play. But while CSPs...

What do AI and ML promise for industrial control?

Modern manufacturing generates a flood of data that hold the promise of significantly improving many areas, from supply chain management to sensor process variable readings and internal diagnostics to in-process quality data. But the problem is that it is just that — a flood...

Analyst Angle: Smartphones adopting AI engines

Smartphones are getting smarter using artificial intelligence, which means smartphone-processor vendors must improve their AI platforms. To do so, the latest round of premium smartphones implement hardware-based AI accelerators, including Apple’s neural engine, Huawei’s neural-processing unit, and Qualcomm’s Artificial Intelligence Engine, which features the...

Samsung outlines details of AI, 5G and IoT investments

The South Korean firm  recently announced a large investment in AI, 5G and automotive electronics components Samsung Electronics announced plans to invest KRW 1.5 trillion ($1.3 billion) through 2022 to finance a range of studies about future technologies such as artificial intelligence (AI), internet of...

Does machine learning for cybersecurity live up to the hype?

Trying to keep intruders out of your network is like trying to keep vermin out of a house in a bad neighborhood. The rodents and insects never stop trying to get in, and the best you can do is slow them down, minimize the...

Analyst Angle: AI, specious tech races, and the dangers of being first

A lot was made last week of Samsung's large investment into AI research, and a media-fueled 5G tech race between China and the United States.  While wholly separate subjects, the notion that all sea change-type technology developments are a race could be especially dangerous...

What’s the difference between artificial intelligence and machine learning?

There are two classes of artificial intelligence (AI): general (aka strong or full) and applied (aka narrow or weak). Applied is designed to handle specific tasks and is much more common than general, which attempts to be intelligent in the way one would think...

AI makes a better salesperson than a network engineer (Reality Check)

In the relatively rare instances that artificial intelligence is already part of a telecommunications network, it is generally there to optimize connectivity and the network itself. However, when deployed correctly an AI salesbot can act as a salesperson, driving sales and increased profitability across...