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Dell to invest $1 billion in IoT R&D with dedicated division

Projects emphasize the role of distributing compute power to the network edge, and taking a vertically-focused approach to IoT solutions development The marriage of the internet of things (IoT) with artificial intelligence-powered data analysis is the animating principle of Dell Technologies' IoT strategy, which, as...

Siri and customer service chatbots are not created equal (Reality Check)

Why is it that consumers seem to be much less forgiving with service provider chatbots than with a witty personal assistant like Siri? According to a recent global research study by analyst firm Forrester, commissioned by Amdocs, a third of service provider customers say they...

ZTE unveils artificial intelligence solution for operators

ZTE is collaborating with international and Chinese operators for the development of AI technologies ZTE has released its artificial intelligence (AI) solution which will allow telecommunications operators build next generation automated networks. With a unified platform, ZTE's AI Solution can provide diversified applications for cloud...

Qualcomm ups AI game with acquisition of Dutch firm Scyfer

Scyfer has developed AI solutions for verticals including manufacturing, healthcare and finance U.S. chipmaker Qualcomm Technologies announced the acquisition of Dutch firm Scyfer, an affiliate of the University of Amsterdam focused on machine learning techniques. Scyfer has built artificial intelligence (AI) solutions for companies worldwide...

Kagan: What’s coming next in wireless

Recently I was invited to give a speech looking at the changing wireless industry and where we are heading. Wireless is an incredible industry. I’ve been a wireless analyst for 30 years. Over the last four decades I have watched it change time and...

Can artificial intelligence help create jobs?

 The fourth industrial revolution As artificial intelligence is deployed in the realm of customer service, telecom companies are showing increased interest in a number of these tools. Like previous industrial revolutions, many worry whether these technological innovations are weeding out human jobs. What many do...

Congress tries to legislate IoT security

In an effort to protect the U.S. government from hackers, a group of senators has introduced a bill that would legislate specific security measures for all connected hardware purchased by government agencies. The bill is called the Internet of Things (IoT) Cybersecurity Improvement Act...

Baidu working with Chinese government to develop AI

The AI deal stipulates smart transportation and smart surveillance initiatives Chinese internet giant Baidu has signed an agreement with the government of Shanxi province to integrate artificial intelligence (AI) into city management, Chinese press reported. Under the terms of the agreement, Baidu will cooperate with Shanki...

Nokia and Xiaomi partnering on IoT and AI

 The collaboration between the two firms also includes a multi-year patent agreement apart from IoT cooperation Finnish vendor Nokia and Chinese company Xiaomi have signed a business collaboration agreement and a multi-year patent agreement, including a cross license to each company's cellular standard essential patents,...

Analyst Angle: Real-time analytics to understand QoE and optimize end-to-end performance

A conversation with Robert Laliberte, VP Marketing, Empirix The below is only a summary. Download a transcript of the complete interview and access the complete report "Mastering Analytics: How to benefit from big data and network complexity" https://www.youtube.com/watch?v=JfLR2oMf_pU&feature=youtu.be How can mobile operators deal with all the data that they...

Canadian service provider adds AI capabilities to IoT platform

ITT Inc. and Weather Telematics will targets verticals in North America and other territories including China Canadian company Internet of Things (ITT Inc.) has signed a letter of intent to acquire Ottawa-based Weather Telematics, which specializes in predictive artificial intelligence and autonomous vehicle solutions. Weather Telematics...

Kagan: 2017 is IBM Watson coming out party

It seems like 2017 is the IBM Watson coming out party. You may have noticed their new television ad campaign showing how Watson and AI will impact, transform and improve company after company in industry after industry. Are you ready for artificial intelligence? Well,...

Analyst Angle: The promise of better Wi-Fi with AI

Artificial intelligence, or AI for short, has been described variously as a threat to humanity, a boon to economies, and many other things in between. All valuable technologies solve a pertinent problem. Until recently AI and its favorite children, machine learning and predictive analytics, have...

Study: Smart factories would add $500B in annual economic value

Manufacturers expect 21% of their plants will be smart factories by the end of 2022 Manufacturers expect that their investments in smart factories will drive a 27% increase in manufacturing efficiency over the next five years, which would add $500 billion in annual added value...

AI is the end of legacy networking solutions (Reality Check)

What do 42 grocery stores, a large corporate office and a 350,000 square foot distribution center distribution center have in common? They all make use of artificial intelligence. AI-powered Wi-Fi as-a-service enables our company to focus on our core competency, which is to manage...

Focused on AI and drones, Amazon expands R&D

The new Amazon R&D facility will be located in Cambridge and employ 400 people Amazon has announced a significant investment to boost its research and development activities in the U.K. with the opening of a new Development Centre site in Cambridge. The new facility will have...

Kagan: Amazon just installed Alexa on your Kindle

Surprise! Ready or not, like it or not, Amazon is installing Alexa on your Kindle. Some like this. Others don’t. Many ask what gives Amazon permission to break trust with their customers? An author friend of mine told me what Amazon did to her...

Telefonica and Huawei testing AI to drive quality of experience

Telefonica has opened three new service operations center to trial intelligent network management Spanish telecommunications giant Telefonica has deployed three dedicated Service Operations Centers (SOCs) in Argentina, Chile and Germany to test AI-based intelligent network management. The European telco launched the new centers using Chinese vendor...

Hitachi creates lab to develop solutions for its IoT platform

Hitachi’s Insights Laboratory will use advanced analytics and artificial intelligence. Japanese company Hitachi formed its Insights Laboratory, which it claims is a global research team focused on accelerating the delivery of solutions for its internet of things-based Lumada platform. The company said the Insights...

Kagan: Samsung Bixby brings AI to Galaxy S8

After the Galaxy Note 7 battery disaster several months ago, Samsung teased us with their upcoming AI services. Last week Samsung introduced Bixby, which is their new AI service. It is similar to Apple Siri, Google Now and Microsoft Cortana. It is on the...

Kagan: Is AI man versus machine?

Artificial intelligence is one of the hottest areas of growth and transformation we have ever seen. The next step is integrating itself and working with wireless and wireline networks. This is a huge growth opportunity and the sky looks bright for the investor, worker,...

Telenor thinks 5G trials will take off in 2017

In addition to 5G, big moves in AI and IoT are forecast. Norwegian telecommunications group Telenor believes artificial intelligence, the internet of things and "5G" technologies will be the key trends for this year. According to a recent report by the telco’s research unit,...

SK Telecom to invest $4.2 billion in AI, internet of things

In addition to artificial intelligence and the internet of things, the South Korean telco will also heavily invest in the development of 5G technologies. SK Telecom confirmed it will spend 5 trillion won ($4.2 billion) over the next three years to develop technology...

Revive and transform lead management–the next killer B/OSS app

The common industry thinking around lead management is of a traditional, old-school practice that’s quickly being replaced by next generation digitalization. Lead generation is often the result of extensive data mining during which a wide range of CRM applications validate, grade, distribute, contact and...