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Telco reinvention: Selling benefits, not technology (Part 2)

Editor's note: Part 1 of this piece, drawn from a panel discussion at RCR Live: Telco Reinvention in London, is available here. Leveraging an expertise in reliability to deliver enterprise services In the first installment of this story on what operators can do to return...

Telco reinvention: Putting the customer first (Part 1)

Facing challenges at every layer of technology and business, operators need a “silver bullet machine gun”  The world of operators is confusing at the moment. Networks are rapidly changing, business models need to change just as rapidly, money is tight and return on the billions...